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- Tasks: Lead a passionate team and deliver exceptional customer experiences in a vibrant retail environment.
- Company: Allertons, a unique self-care department store celebrating 12 years of success.
- Benefits: Full-time role with competitive pay and opportunities for personal growth.
- Why this job: Join a dynamic team and inspire others while making a real impact on customer satisfaction.
- Qualifications: Proven management experience and strong leadership skills are essential.
- Other info: No salon experience needed; fast-paced customer service backgrounds welcome!
The predicted salary is between 30000 - 42000 £ per year.
In 2026, Allertons will celebrate our 12th Anniversary. Due to ongoing success and expansion, we are looking for an Assistant Manager to join our flagship location in Leeds. We describe ourselves as a ‘Self-Care Department Store’, with each Allertons location featuring a Cafe, Boutique, Hairdressing, Barbering, Beauty Treatments and more.
Full Time, 5 days per week
Reporting to the Store Manager
Main Duties- You will play a pivotal role in driving store success and delivering exceptional customer experiences.
- Support the Store Manager in overseeing daily operations, leading a passionate team, and ensuring that our store meets its sales and service goals.
- Inspire your team to excel in customer service while maintaining an engaging shopping environment.
- Provide administrative and reception support along with other customer facing duties.
- Ensure all KPIs in efficiency, profitability, and customer service are met and exceeded at all times.
- Assist in managing daily store operations to ensure efficiency and profitability.
- Lead, train, and develop team members to enhance their skills and performance.
- Oversee inventory management, including stock replenishment and merchandising.
- Implement effective sales strategies to achieve store targets and maximise revenue.
- Handle cash management processes, including cash handling and payroll oversight.
- Foster a positive work environment through effective communication and employee orientation.
- Engage with customers to provide outstanding service and resolve any issues promptly.
- Collaborate with the Store Manager on budgeting, pricing strategies, and marketing initiatives.
- Proven experience of successful management.
- Strong leadership skills with a focus on team management and development.
- Experience with inventory control, sales, marketing and promotions.
- Familiarity with point-of-sale (POS) systems, Client Relationship Management (CRM) systems, and administrative tasks related to retail and appointment-led operations.
- You do not need to have worked in a Salon before; experience in any fast-paced, client-facing environment is suitable, such as Hotels and Customer Service.
Assistant Manager - Allertons in Leeds employer: Victoria Leeds
Contact Detail:
Victoria Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Allertons in Leeds
✨Tip Number 1
Get to know Allertons inside out! Familiarise yourself with our services, from the Cafe to Beauty Treatments. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your leadership skills! Think about how you would inspire a team in a busy environment like ours. Share examples of how you've motivated others in past roles during your interview.
✨Tip Number 3
Be ready to discuss your customer service experiences. We love candidates who can demonstrate how they’ve gone above and beyond for customers. Prepare some stories that highlight your problem-solving skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Allertons family right from the start.
We think you need these skills to ace Assistant Manager - Allertons in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our Allertons family and contributing to our vibrant store atmosphere.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. Focus on your leadership skills and any customer service experience you've had, as these are key to us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Allertons!
How to prepare for a job interview at Victoria Leeds
✨Know Your Stuff
Before the interview, make sure you understand Allertons' unique offerings and values. Familiarise yourself with their self-care concept and think about how your experience aligns with their mission to provide exceptional customer experiences.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved customer service. This will show that you're ready to inspire and develop others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer issues. Think of specific scenarios where you’ve turned a negative customer experience into a positive one, as this will highlight your customer service prowess.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the store's goals for the upcoming year or how they measure success in customer service. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.