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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join TFG London, a vibrant retail group with a focus on inclusivity.
- Benefits: Enjoy 70% staff discount, free clothing allowance, and up to 31 days holiday.
- Why this job: Be part of a dynamic team that values your growth and creativity.
- Qualifications: Customer-focused with leadership skills and a passion for retail.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
Every exceptional customer moment starts with our people. At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! We are looking for a talented Assistant Manager to join us in our Leeds store. In the team, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures. This is a full time role with shifts that cover weekdays and weekends.
Who you’ll be:
- Customer-centric and thrive in a fast-paced environment
- Motivated to coach and upskill high performing non-management teams within the team
- A natural role model with a passion and authority, you are both a ‘people’ as well as a ‘commercial’ person.
- Enthusiastic on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What you’ll do:
- Lead by example and ensure the delivery of outstanding customer service
- Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership
- Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance
- Assisting the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged
What’s in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to do. Alongside that, we have some great benefits which include:
- Free clothing allowance
- 70% off staff discount
- Up to 31 days holiday entitlement
- Financial and Wellbeing support
- Enhanced Maternity package
- Virtual GP service – 24/7
- Plus much more!
If you want to join us and create moments that matter, we’d love to hear from you.
About Us
Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Assistant Manager Hobbs employer: Victoria Leeds
Contact Detail:
Victoria Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager Hobbs
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hobbs' collections and values. This way, you can show off your passion for their style and how you can contribute to that 5* customer experience.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and engaging with customers, think of examples where you've excelled in these areas. Be ready to share how you can motivate and coach others.
✨Tip Number 3
Show your commercial side! Be prepared to discuss how you can help drive sales and improve KPIs. Think of strategies you've used in the past that could apply to the Hobbs store environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the TFG London family and creating those moments that matter.
We think you need these skills to ace Assistant Manager Hobbs
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and create those 5* moments that make a difference.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and leadership. We’re looking for someone who can coach and inspire the team, so share examples of how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality! We value authenticity, so let us know what makes you unique and how you can contribute to our vibrant team culture at Hobbs.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Victoria Leeds
✨Know the Brand Inside Out
Before your interview, make sure you research Hobbs and its parent company, TFG London. Understand their values, recent collections, and what sets them apart in the retail market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their success.
✨Showcase Your Customer-Centric Approach
As an Assistant Manager, you'll need to prioritise customer experience. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your ability to lead by example on the shop floor and how you can inspire your team to deliver exceptional service.
✨Demonstrate Leadership Skills
Think of specific instances where you've successfully coached or developed team members. Be ready to discuss your leadership style and how you plan to motivate non-management staff. This will show that you're not just a people person but also someone who can drive commercial excellence.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the store's vision, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.