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- Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
- Company: Join the vibrant team at Victoria Inn, part of Mitchells & Butlers.
- Benefits: Enjoy amazing discounts, career progression, and a supportive work environment.
- Other info: Team socials, gym discounts, and a free employee helpline for support.
- Why this job: Grow your career with opportunities to become a General Manager and make a real impact.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager at the Victoria Inn, you will bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!
What’s in it for me?
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we have you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team socials – work hard, play hard!
- As part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- A free employee helpline – to support you with whatever life throws at you.
What will I be doing?
- Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that WOW our guest, keeping them coming back.
Assistant Manager employer: Victoria Inn
Contact Detail:
Victoria Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios you might face as an Assistant Manager. Think about how you can showcase your experience in leading teams and delivering excellent guest experiences.
✨Tip Number 3
Don’t forget to research the company culture at Mitchells & Butlers! Understanding their values will help you align your answers during interviews and show that you’re a perfect fit for the team.
✨Tip Number 4
Apply through our website for the best chance of landing that Assistant Manager gig! We love seeing candidates who are proactive and take the time to engage with us directly.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through! We want to see how your drive and enthusiasm can motivate a team and create amazing guest experiences.
Tailor Your CV: Make sure to tailor your CV to highlight relevant management experience. We’re looking for specific examples of how you’ve led teams and delivered exceptional service in previous roles.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to know what makes you unique and how you can contribute to our team culture at the Victoria Inn.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Victoria Inn
✨Know the Company Inside Out
Before your interview, take some time to research the Victoria Inn and its parent company, Mitchells & Butlers. Understand their values, mission, and the kind of guest experience they aim to deliver. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Passion for Guest Experience
The role is all about delivering excellent guest experiences. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create 'WOW' moments for guests at the Victoria Inn, as this aligns perfectly with their expectations.
✨Ask Thoughtful Questions
At the end of the interview, when they ask if you have any questions, don’t just say no! Prepare a few thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're serious about the position and eager to contribute.