Quality Assurance Manager

Quality Assurance Manager

Full-Time 42000 - 58000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop quality assurance processes at VCAD, ensuring compliance and enhancing student experience.
  • Company: Join Victoria College of Art and Design, committed to excellence in governance and student satisfaction.
  • Benefits: Enjoy 5.6 weeks annual leave, grocery discounts, training opportunities, and financial wellbeing education.
  • Why this job: Be part of a dynamic team shaping the future of higher education with impactful governance practices.
  • Qualifications: Bachelor’s degree or equivalent experience, strong communication skills, and team leadership experience required.
  • Other info: This is a full-time, on-site role located in London, Canary Wharf.

The predicted salary is between 42000 - 58000 £ per year.

Job Title: Quality Assurance Manager

Reports to: The Directors of VCAD

Location: London, Canary Wharf

Salary: £50,000 per annum

Hours: Monday to Friday (On Site)

Overview:

We wish to appoint an experienced quality and compliance professional to our new post of Quality Assurance Manager – Victoria College of Art and Design (VCAD). The creation of this role reflects VCAD’s commitment to developing excellent governance and compliance practices and our determination to deliver an outstanding student experience as we move towards gaining Office for Students registration and, ultimately, DAPS approval.

Main Duties and Responsibilities:

  • Leading and Developing VCAD Quality Assurance processes and procedures.
  • Collaborating positively and collegiately with our partner universities.
  • Lead on developing and implementing the VCAD Quality & Standards Framework and the VCAD Governance Framework.
  • Assist and advise the VCAD Directors and other VCAD colleagues in ensuring compliance with the Office for Students (OfS) Regulatory Framework, ensuring that VCAD policies and key documents comply with relevant UK legislation, as well as the regulations and directives of the Office for Students.
  • Service a range of appropriate VCAD committees including preparing agendas, collating papers, collaborating with Committee Chairs, taking and documenting formal minutes, and ensuring that follow-up actions are completed on time.
  • Develop an authoritative knowledge of VCAD’s quality assurance and governance mechanisms and provide appropriate advice to VCAD colleagues.
  • Develop authoritative knowledge of national regulation and advisory bodies, including the Office for Students, Quality Assurance Agency, and the Competition and Markets Authority.
  • Write coherent and easily understood guidance documents on various policy and governance themes for distribution to VCAD personnel.
  • It is expected that the post-holder will be a professional and well-organised individual, capable of managing their workload, demonstrating strong interpersonal skills, and handling sensitive information with confidentiality and discretion.
  • Manage and lead a small Quality Assurance team.

Qualifications & Experience: Essential (E) Desirable (D)

  • A Bachelor’s degree or significant and equivalent work experience relevant to the role. (E)
  • A good working knowledge of legislation, regulation and statutory guidance concerning Higher Education in England and the UK. (E)
  • Team Leadership experience (E)
  • Confidence and ability in the use of a range of appropriate software programmes and platforms (E)
  • Experience in servicing meetings including writing agendas, writing papers, minute taking and managing follow-up on actions. (E)
  • Experience of playing a key role in Higher Education Quality Assurance procedures such as programme validation, partnership agreements, curriculum review and OfS Application. (E)
  • Strong spoken and written communication abilities, with a particular skill for presenting complex information in plain and easily understood English. (E)
  • The Right to Work in the UK (E)
  • Experience of working with and utilising sector-standard Student Information Systems. (D)
  • Experience of working independently to strict deadlines. (D)
  • Experience of writing detailed and easily understood guidance documents for colleagues. (D)

Benefits:

  • Annual leave (5.6 weeks) + bank holidays.
  • Statutory Sick Pay.
  • Statutory maternity/paternity pays.
  • Training and self-development opportunities.
  • Grocery discounts.
  • Cycle to work.
  • Investing and savings opportunities.
  • Financial wellbeing education.
  • My Mind Pal (mental fitness).

Seniority level: Associate

Employment type: Full-time

Job function: Administrative

Industries: Higher Education

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Quality Assurance Manager employer: Victoria College of Arts and Design

At Victoria College of Art and Design (VCAD), we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters collaboration and professional growth. Located in the vibrant Canary Wharf area of London, our team enjoys competitive benefits including generous annual leave, training opportunities, and financial wellbeing education, all while contributing to a meaningful mission of enhancing student experiences and ensuring compliance in higher education.
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Contact Detail:

Victoria College of Arts and Design Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager

✨Tip Number 1

Familiarize yourself with the Office for Students (OfS) Regulatory Framework. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and governance in higher education.

✨Tip Number 2

Network with professionals in the higher education sector, especially those involved in quality assurance. Attend relevant conferences or workshops to build connections and gain insights into best practices that you can bring to VCAD.

✨Tip Number 3

Prepare to discuss your experience with team leadership and how you've successfully managed projects or teams in the past. Highlight specific examples where your leadership made a positive impact on quality assurance processes.

✨Tip Number 4

Be ready to showcase your communication skills by practicing how to present complex information clearly and concisely. This is crucial for writing guidance documents and servicing committees effectively.

We think you need these skills to ace Quality Assurance Manager

Quality Assurance Processes
Compliance Knowledge
Governance Framework Development
Regulatory Framework Understanding
Committee Management
Minute Taking
Interpersonal Skills
Confidentiality and Discretion
Team Leadership
Software Proficiency
Communication Skills
Policy Writing
Time Management
Higher Education Quality Assurance Experience

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Quality Assurance Manager position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in quality assurance and compliance within higher education. Be specific about your previous roles, particularly any leadership experience and familiarity with regulatory frameworks.

Showcase Communication Skills: Since strong communication abilities are essential for this role, provide examples of how you've effectively communicated complex information in previous positions. This could include writing guidance documents or presenting at meetings.

Tailor Your Application: Customize your cover letter to reflect your understanding of VCAD's mission and values. Mention how your skills align with their commitment to governance and compliance practices, and express your enthusiasm for contributing to an outstanding student experience.

How to prepare for a job interview at Victoria College of Arts and Design

✨Showcase Your Knowledge of Quality Assurance

Make sure to demonstrate your understanding of quality assurance processes and compliance in higher education. Be prepared to discuss specific frameworks and regulations, such as the Office for Students Regulatory Framework, and how they apply to VCAD.

✨Highlight Your Leadership Experience

Since the role involves managing a small team, share examples of your previous leadership experiences. Discuss how you have successfully led teams in the past, focusing on collaboration and achieving common goals.

✨Prepare for Committee Service Questions

Expect questions about your experience with servicing committees, including preparing agendas and taking minutes. Be ready to explain how you ensure follow-up actions are completed on time and how you maintain clear communication with committee members.

✨Communicate Clearly and Effectively

Given the importance of strong communication skills in this role, practice presenting complex information in a straightforward manner. You might be asked to explain how you would write guidance documents or present findings to colleagues.

Quality Assurance Manager
Victoria College of Arts and Design
V
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