Head of Campus and Student Outcomes

Organization: Victoria College of Arts and Design Job Title: Head of Campus and Student Outcomes Reports to: Directors of VCAD Location: On‑Site, Borough, London, UK Employment Type: Full Time Working Schedule: Monday to Friday, 9am to 5pm (with occasional evening and weekend working as reasonably required) Job Overview The Head of Campus and Student Outcomes – Borough provides strategic and operational leadership to ensure the delivery of high-quality teaching and learning while driving student outcomes. This role involves oversight of academic performance, operational management, compliance with regulatory standards, and enhancement of student retention, progression, and satisfaction (KMIs/KMPS). The Head of Campus will work closely with Directors, Deans, and Student Services to achieve campus-level objectives and foster an inclusive, high-performing environment for students and staff. Key Outcomes Meet and exceed campus KPIs, including student retention, progression, and satisfaction (KMIs/KMPS). Ensure high-quality teaching and learning outcomes in line with partner university standards. Maintain compliance with OfS and other regulatory requirements. Deliver campus-level strategic objectives set by VCAD Directors. Key Responsibilities Teaching and Learning Work collaboratively with VCAD Deans to monitor lecturer performance, ensuring quality teaching and compliance with academic guidelines. Ensure efficient administration of assessments, examinations, marking, and grade reporting in line with academic calendars and partner requirements. Conduct or coordinate internal examination boards as necessary to maintain academic integrity. Work with Academic Deans and relevant departments to facilitate smooth academic operations. Academic Duties Coordinate with relevant teams to collect course continuation reports and support tracking of student completion and progression. Prepare and present relevant reports for senior management, providing recommendations and local approaches. Regularly monitor campus performance indicators, such as attendance rates, retention rates, continuation rates, and assessment metrics. Implement VCAD policies and procedures to ensure equitable consistency and compliance across campuses. Ensure new campus staff receive appropriate induction into VCAD policies and procedures. Regularly monitor the performance of all campus staff and report/feedback to relevant departments, line managers, or SMT as appropriate. Student Outcomes, Continuation and Progression (B3) Take ownership of campus-level performance in student continuation, completion, and progression, ensuring alignment with OfS B3 conditions. Analyse student data (attendance, engagement, attainment, withdrawals) to identify trends, risks, and gaps in performance across cohorts. Develop and implement targeted intervention strategies to improve retention and progression, particularly for at‑risk or underperforming groups. Work with Academic and Student Services teams to ensure early identification and support for students at risk of withdrawal or failure. Monitor and drive improvements in differential outcomes (e.g. by demographic group), ensuring equity in student success. Establish clear accountability across teams for achieving student outcome KPIs, including action tracking and follow‑up. Lead regular student outcomes review meetings, ensuring timely escalation and resolution of performance concerns. Ensure accurate and timely reporting of student outcomes data to senior management and external stakeholders where required. Student Support and Guidance Provide resolution or guidance for escalated student or staff issues in collaboration with Directors, Deans, or Departmental Managers. Support Student Services in coordinating induction events and student welfare processes. Quality Assurance and Continuous Improvement Stay updated with regulatory requirements and industry best practices to inform policy decisions. Work with Academic Deans, Directors, and other senior management personnel to facilitate academic and operational best practice. Oversee staff recruitment and CPD delivery at the campus level. Administrative and Operational Responsibilities Oversee all academic activities on campus, providing strategic management and team leadership. Actively participate in SMT and committee meetings. Perform additional duties as required to meet the ongoing needs of the College. Manage timetabling and resource allocation. Staff Management Responsibilities Support strategic VCAD plans at the local level with SMT and line managers. Provide leadership and performance management for all campus staff. Work closely with Directors, Deans, and SMT to provide guidance, support, and feedback. Qualifications and Experience Experience leading and managing teams in an academic environment Experience monitoring, collating, and presenting relevant data Strong communication and interpersonal skills Experience in timetabling, resource allocation, and ensuring operational efficiency Experience managing day‑to‑day operations in line with institutional policies Familiarity with working in a regulated academic environment Annual leave (7.2 weeks) Company Sick Policy. Statutory maternity/paternity pays. Training and self‑development opportunities. Grocery discounts Cycle to work Investing and savings opportunities #J-18808-Ljbffr