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- Tasks: Join our Digital team, balancing tasks in Ecommerce and Client Services.
- Company: Victoria Beckham Ltd is a leading name in the luxury fashion industry.
- Benefits: Enjoy a hybrid working model and gain invaluable experience in a fast-paced environment.
- Why this job: This role offers hands-on experience in ecommerce and client services within a prestigious brand.
- Qualifications: Must be a current university student with strong organisational skills and a passion for fashion.
- Other info: Placement lasts 12 months, starting July/August 2025, based in Hammersmith, London.
Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience.
Location: Hammersmith, London
Placement: 12-month placement, with the anticipated start date of July/August 2025
We are looking for a motivated individual to join our Digital team in a dual role, splitting time between the Ecommerce and Client Services teams. The ideal candidate will have a genuine interest in the ecommerce fashion space, with a strong desire to learn and grow in a fast-paced luxury environment. In this role, you will gain a comprehensive understanding of the inter-departmental collaboration between teams within the Digital department, as well as hands-on experience in ecommerce shoot production.
Ecommerce Responsibilities:- Supporting the Ecommerce Photography & Merchandising Coordinator with season Ecommerce shoots, including collating samples, deck preparation & on-set styling assistance
- Uploading and selecting ecommerce imagery to the Shopify platform for approval
- Supporting the Ecommerce Coordinator with on-site collection launches through product data enrichment sheets
- Daily platform checks across the three Victoria Beckham ecommerce sites, raising any issues
- Weekly team operational tasks as requested
- Support the Client Service team with queries/tickets and client-facing via email, live chat, and phone
- Flag/Escalate Customer Feedback where appropriate
- An interest in working within the Digital space and an enthusiasm for the luxury customer experience
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks
- Ability to work to deadlines
- Positive and proactive attitude with a great work ethic
- Willingness to learn
- Excellent written and verbal communication skills
- Enjoys problem solving
- Some experience working with Microsoft Office & Google Suite (particularly Excel/Google Sheets)
- Experience with Shopify is a plus, but not essential
Full-time Monday to Friday (flexible 10am until 6pm) Hybrid working. Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.
Ecommerce & Client Services Intern employer: Victoria Beckham
Contact Detail:
Victoria Beckham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce & Client Services Intern
✨Tip Number 1
Familiarise yourself with the Victoria Beckham brand and its digital presence. Understanding their aesthetic, values, and recent campaigns will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the fashion ecommerce space.
✨Tip Number 2
Gain some hands-on experience with Shopify or similar ecommerce platforms. Even if you don't have direct experience, exploring these tools through personal projects or online tutorials can give you a solid foundation to discuss during your application process.
✨Tip Number 3
Network with current or former interns at Victoria Beckham or within the fashion ecommerce industry. They can provide valuable insights into the company culture and the role, which can help you tailor your approach and questions during the interview.
✨Tip Number 4
Showcase your organisational skills by preparing a portfolio of relevant projects or experiences. Highlight any instances where you've successfully managed multiple tasks or solved problems, as this aligns well with the responsibilities of the internship.
We think you need these skills to ace Ecommerce & Client Services Intern
Some tips for your application 🫡
Understand the Requirements: Make sure you fully understand the eligibility criteria for this internship. Only current university students who need to complete a placement year can apply, so ensure you meet this requirement before proceeding.
Tailor Your CV: Highlight your relevant skills and experiences that align with the responsibilities of the Ecommerce & Client Services Intern role. Emphasise any experience in ecommerce, customer service, or the fashion industry, even if it's from coursework or projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in the ecommerce fashion space and your enthusiasm for learning in a luxury environment. Mention specific skills that make you a good fit for both the Ecommerce and Client Services teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Victoria Beckham
✨Show Your Passion for Fashion
Make sure to express your genuine interest in the ecommerce fashion space during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm for the industry, as this will resonate well with the interviewers at Victoria Beckham Ltd.
✨Highlight Your Organisational Skills
Given the role's emphasis on managing multiple tasks and attention to detail, be prepared to discuss specific examples of how you've successfully organised projects or tasks in the past. This will showcase your ability to thrive in a fast-paced environment.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges and how you approached solving them. This is particularly important for the Client Services aspect of the role, where you'll need to handle queries and feedback effectively.
✨Familiarise Yourself with Shopify
While experience with Shopify isn't essential, having a basic understanding of the platform can set you apart. If you have any experience using it, be sure to mention it, and if not, consider doing a bit of research to show your initiative and willingness to learn.
