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- Tasks: Join our Digital team, balancing tasks in Ecommerce and Client Services.
- Company: Victoria Beckham Ltd is a leading name in the luxury fashion industry.
- Benefits: Enjoy a hybrid working model and gain invaluable industry experience.
- Why this job: Perfect for fashion enthusiasts eager to learn in a dynamic environment.
- Qualifications: Must be a current university student with strong organisational skills.
- Other info: 12-month placement starting July/August 2025, based in Hammersmith, London.
Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience.
Location: Hammersmith, London
Placement: 12-month placement, with the anticipated start date of July/August 2025
We are looking for a motivated individual to join our Digital team in a dual role, splitting time between the Ecommerce and Client Services teams. The ideal candidate will have a genuine interest in the ecommerce fashion space, with a strong desire to learn and grow in a fast-paced luxury environment. In this role, you will gain a comprehensive understanding of the inter-departmental collaboration between teams within the Digital department, as well as hands-on experience in ecommerce shoot production.
Ecommerce Responsibilities:- Supporting the Ecommerce Photography & Merchandising Coordinator with season Ecommerce shoots, including collating samples, deck preparation & on-set styling assistance
- Uploading and selecting ecommerce imagery to the Shopify platform for approval
- Supporting the Ecommerce Coordinator with on-site collection launches through product data enrichment sheets
- Daily platform checks across the three Victoria Beckham ecommerce sites, raising any issues
- Weekly team operational tasks as requested
- Support the Client Service team with queries/tickets and client-facing via email, live chat, and phone
- Flag/Escalate Customer Feedback where appropriate
- An interest in working within the Digital space and an enthusiasm for the luxury customer experience
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks
- Ability to work to deadlines
- Positive and proactive attitude with a great work ethic
- Willingness to learn
- Excellent written and verbal communication skills
- Enjoys problem solving
- Some experience working with Microsoft Office & Google Suite (particularly Excel/Google Sheets)
- Experience with Shopify is a plus, but not essential
Full-time Monday to Friday (flexible 10am until 6pm) Hybrid working. Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.
Ecommerce & Client Services Intern employer: Victoria Beckham
Contact Detail:
Victoria Beckham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce & Client Services Intern
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and the luxury fashion industry. Follow relevant blogs, social media accounts, and news outlets to stay updated. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the fashion and ecommerce sectors. Attend industry events, webinars, or university career fairs where you can meet people working at companies like Victoria Beckham Ltd. Building connections can lead to valuable insights and potential referrals.
✨Tip Number 3
Gain hands-on experience with tools like Shopify, even if it's just through personal projects or volunteering. Familiarity with the platform will give you an edge and demonstrate your proactive approach to learning.
✨Tip Number 4
Prepare for the interview by practising common questions related to ecommerce and client services. Think about how your skills align with the responsibilities listed in the job description, and be ready to share examples of your problem-solving abilities.
We think you need these skills to ace Ecommerce & Client Services Intern
Some tips for your application 🫡
Understand the Requirements: Make sure you fully understand the eligibility criteria for this internship. Only current university students who need to complete a placement year can apply, so clarify your status before proceeding.
Tailor Your CV: Highlight any relevant experience in ecommerce or client services, even if it's from coursework or projects. Emphasise your organisational skills and attention to detail, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in the fashion industry and the luxury customer experience. Mention specific skills that align with the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Victoria Beckham
✨Show Your Passion for Fashion
Make sure to express your genuine interest in the ecommerce fashion space during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm for the industry, as this will resonate well with the interviewers.
✨Highlight Your Organisational Skills
Given the role's emphasis on managing multiple tasks and attention to detail, be prepared to discuss specific examples of how you've successfully organised projects or tasks in the past. This will showcase your ability to thrive in a fast-paced environment.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges and how you resolved them. This is particularly important for the Client Services aspect of the role, where you'll need to handle queries and feedback effectively.
✨Familiarise Yourself with Shopify
While experience with Shopify isn't essential, having a basic understanding of the platform can set you apart. Take some time to explore Shopify's features and functionalities, so you can speak confidently about it during the interview.
