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- Tasks: Join our Digital team, supporting Ecommerce shoots and Client Services.
- Company: Victoria Beckham Ltd is a leading name in the luxury fashion industry.
- Benefits: Enjoy hybrid working, flexible hours, and gain invaluable industry experience.
- Why this job: Perfect for fashion enthusiasts eager to learn in a dynamic environment.
- Qualifications: Current university students with strong organisational skills and a passion for ecommerce.
- Other info: 12-month placement starting July/August 2025, based in Hammersmith, London.
Please note that only current university students who are required to complete a placement year as part of their course are eligible for this placement opportunity. Victoria Beckham Ltd offers a selection of work placement opportunities for those currently studying at university and looking to gain experience in the Fashion Industry. The placements we offer provide a varied and tangible learning experience that can be applied to roles in the future and support the university learning experience.
Location: Hammersmith, London
Placement: 12-month placement, with the anticipated start date of July/August 2025
We are looking for a motivated individual to join our Digital team in a dual role, splitting time between the Ecommerce and Client Services teams. The ideal candidate will have a genuine interest in the ecommerce fashion space, with a strong desire to learn and grow in a fast-paced luxury environment. In this role, you will gain a comprehensive understanding of the inter-departmental collaboration between teams within the Digital department, as well as hands-on experience in ecommerce shoot production.
Ecommerce Responsibilities:
- Supporting the Ecommerce Photography & Merchandising Coordinator with season Ecommerce shoots, including collating samples, deck preparation & on-set styling assistance
- Uploading and selecting ecommerce imagery to the Shopify platform for approval
- Supporting the Ecommerce Coordinator with on-site collection launches through product data enrichment sheets
- Daily platform checks across the three Victoria Beckham ecommerce sites, raising any issues
- Weekly team operational tasks as requested
Client Services Responsibilities:
- Support the Client Service team with queries/tickets and client-facing via email, live chat, and phone
- Flag/Escalate Customer Feedback where appropriate
Skills & Requirements:
- An interest in working within the Digital space and an enthusiasm for the luxury customer experience
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks
- Ability to work to deadlines
- Positive and proactive attitude with a great work ethic
- Willingness to learn
- Excellent written and verbal communication skills
- Enjoys problem solving
- Some experience working with Microsoft Office & Google Suite (particularly Excel/Google Sheets)
- Experience with Shopify is a plus, but not essential
Full-time Monday to Friday (flexible 10am until 6pm) Hybrid working
Please ensure you have fully read and understood the requirements before applying for this position. Internships at Victoria Beckham are only open to candidates who are currently enrolled in a full-time, higher education course. If you are not currently a student, you are not eligible to apply for this position.
Ecommerce & Client Services Intern employer: Victoria Beckham
Contact Detail:
Victoria Beckham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce & Client Services Intern
✨Tip Number 1
Familiarise yourself with the latest trends in ecommerce and the luxury fashion industry. Follow relevant blogs, social media accounts, and news outlets to stay updated. This knowledge will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the fashion and ecommerce sectors. Attend industry events, webinars, or university career fairs where you can meet people working at companies like Victoria Beckham Ltd. Building connections can lead to valuable insights and potential referrals.
✨Tip Number 3
Gain hands-on experience with tools like Shopify, even if it's just through personal projects or volunteering. Understanding how to navigate these platforms will give you a leg up when discussing your skills and experiences during the interview process.
✨Tip Number 4
Prepare for the interview by practising common questions related to client services and ecommerce roles. Think about scenarios where you've demonstrated problem-solving skills or teamwork, as these are crucial for the position. Being well-prepared will boost your confidence.
We think you need these skills to ace Ecommerce & Client Services Intern
Some tips for your application 🫡
Understand the Requirements: Make sure you fully understand the eligibility criteria for this internship. Only current university students who need to complete a placement year can apply, so ensure you meet this requirement before proceeding.
Tailor Your CV: Highlight your relevant skills and experiences that align with the responsibilities of the Ecommerce & Client Services Intern role. Emphasise any experience in ecommerce, customer service, or the fashion industry, as well as your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in the ecommerce fashion space and your enthusiasm for the luxury customer experience. Mention specific skills that make you a great fit for the role, such as problem-solving abilities and communication skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Victoria Beckham
✨Show Your Passion for Fashion
Make sure to express your genuine interest in the ecommerce fashion space during the interview. Share any relevant experiences or projects that demonstrate your enthusiasm for the industry, as this will resonate well with the interviewers at Victoria Beckham Ltd.
✨Highlight Your Organisational Skills
Given the role's emphasis on managing multiple tasks and attention to detail, be prepared to discuss specific examples of how you've successfully organised projects or tasks in the past. This will showcase your ability to thrive in a fast-paced environment.
✨Demonstrate Your Communication Skills
Since the position involves client-facing responsibilities, it's crucial to exhibit strong written and verbal communication skills. Practice articulating your thoughts clearly and confidently, and consider preparing answers to common questions about handling customer queries.
✨Prepare for Technical Questions
Familiarise yourself with tools like Microsoft Office, Google Suite, and Shopify, even if you don't have extensive experience. Be ready to discuss how you would approach tasks using these platforms, as this will show your willingness to learn and adapt to new technologies.
