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For Companies At a Glance
- Tasks: Lead and develop V&A East’s volunteering programme, focusing on Front of House volunteers.
- Company: Join the iconic Victoria and Albert Museum, a hub of creativity and culture.
- Benefits: Enjoy 29 days holiday, generous pension contributions, and family-friendly policies.
- Why this job: Make a real impact in community engagement and foster connections through volunteering.
- Qualifications: Experience in volunteer recruitment and community engagement, especially with diverse groups.
- Other info: Dynamic role with opportunities for personal growth and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
The Role
The Volunteering Manager, V&A East will continue the development and delivery of V&A East\’s volunteering programme, with a primary focus on and direct responsibility for Front of House volunteers. This role is instrumental in engaging our core audiences and fostering connections with our programme and collection across both V&A East sites.
Responsibilities include overseeing and iterating a dynamic programme that prioritises volunteer satisfaction and community engagement, with an emphasis on storytelling and shared experiences. As V&A East champions inclusivity and accessibility, the ideal candidate will collaborate with colleagues to ensure our volunteering initiatives reflect these values.
This role will provide expert guidance to teams seeking to establish their own volunteering programmes, aligning with the V&A Volunteering Strategy. Experience in community engagement, particularly with underrepresented groups, along with a knowledge of or personal connection to our four surrounding London Boroughs of from Hackney, Newham, Tower Hamlets and Waltham Forest is essential.
Key responsibilities:
•Developing and overseeing V&A East\’s core volunteering programme.
•Leading on the recruitment, training and management of Front of House volunteers.
•Working with colleagues in the central V&A Volunteering team to ensure that the V&A East volunteering programme functions as part of the ecosystem of multi-site activity and wider organisational culture.
•Working with multiple teams across the organisation to plan and embed the strategic vision and operational facilitation of the programme.
•Manage feedback, and maintain an iterative, agile mindset to build V&A East\’s volunteering activity as the sites evolve post-opening.
•Line managing the Volunteer Coordinator, V&A East.
Skills
•Shows proficiency in evaluating the impact of volunteer programs and implementing agile adjustments based on both quantitative and qualitative data.
•Is exceptionally organised, with a background in designing documentation systems and maintaining thorough record-keeping practices.
•Proven ability to design and facilitate interactive learning sessions such as workshops, discussions, and short talks
Experience
•Understands the local environment,
We are looking for someone with transferrable skills and not necessarily someone with a conventional museum background
target V&A East audience and lives in, or has lived experience of, one of our local boroughs (Hackney, Newham, Tower Hamlets, Waltham Forest)
•Proven expertise in volunteering programme delivery and volunteer management..
•Demonstrated success in volunteer recruitment, utilising innovative and unconventional methods.
Behaviours
•Demonstrates alignment with V&A East\’s vision and values of Sustainability, Equity, Creativity, Collaboration, and Generosity.
•Openness to change, actively seeks opportunities to improve and develop.
•Ability to foster strong relationships with diverse stakeholders.
What\’s in it for you?
• 29 days of holiday + public holidays each year
• 5.5% employee pension contribution, 10% employer pension contribution (post-probation)
• Life assurance scheme (to value of 4 x annual salary)
• Family-friendly policies e.g. enhanced maternity + paid carers leave
• Free sanitary products for all employees across our sites
• Free entrance to many major museums and exhibitions
• Benefits platform offering discounts at major retailers
& many more
Full job description and list of benefits on our website
When do applications close?
26 October @ 23:59
Volunteering Manager, V&A East employer: Victoria and Albert Museum
Contact Detail:
Victoria and Albert Museum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteering Manager, V&A East
✨Tip Number 1
Network like a pro! Reach out to people in the museum and volunteering sectors. Attend events, join online forums, and connect with current V&A staff on LinkedIn. You never know who might give you a heads-up about opportunities or even refer you directly!
✨Tip Number 2
Show your passion for volunteering! When you get the chance to chat with someone from V&A East, share your experiences and ideas about engaging volunteers. Make it clear that you’re not just looking for a job, but that you genuinely care about the mission and values of the organisation.
✨Tip Number 3
Prepare for interviews by researching V&A East’s current volunteering programmes. Think about how your skills can enhance their initiatives. Bring fresh ideas to the table and be ready to discuss how you can contribute to their goals in a meaningful way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the time to engage with our platform. So, get your application in before the deadline and let’s make a difference together!
We think you need these skills to ace Volunteering Manager, V&A East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Volunteering Manager role. Highlight your experience in community engagement and volunteer management, especially if it relates to the specific areas mentioned in the job description.
Showcase Your Skills: Don’t forget to emphasise your ability to design interactive learning sessions and your organisational skills. Use examples from your past experiences that demonstrate how you’ve successfully recruited and managed volunteers.
Align with Our Values: We’re all about Sustainability, Equity, Creativity, Collaboration, and Generosity. Make sure your application reflects these values and shows how you embody them in your work and interactions.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at V&A East!
How to prepare for a job interview at Victoria and Albert Museum
✨Know the V&A East Inside Out
Before your interview, dive deep into V&A East’s mission, values, and current volunteering programmes. Familiarise yourself with their approach to community engagement, especially with underrepresented groups. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Recruitment Skills
Prepare specific examples of how you've successfully recruited volunteers in the past. Highlight any innovative methods you've used, especially those that align with V&A East's focus on diverse communities. Be ready to discuss how you can apply these strategies to enhance their Front of House volunteer programme.
✨Demonstrate Your Organisational Prowess
Since the role requires exceptional organisation, come equipped with examples of how you've designed documentation systems or managed records effectively. Discuss how these skills can help streamline V&A East’s volunteering activities as they evolve post-opening.
✨Emphasise Collaboration and Adaptability
V&A East values collaboration and an agile mindset. Share experiences where you've worked with multiple teams to achieve a common goal. Also, be prepared to talk about how you handle feedback and adapt your strategies based on data, showcasing your commitment to continuous improvement.
