Senior Membership Events Officer

Senior Membership Events Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create and deliver unique events that engage and inspire V&A Members.
  • Company: Join the vibrant team at the V&A Museum, a hub of creativity and culture.
  • Benefits: Enjoy 29 days holiday, generous pension contributions, and discounts at major retailers.
  • Why this job: Shape unforgettable experiences and deepen engagement with art and culture.
  • Qualifications: Strong organisational skills, creative event delivery, and excellent communication abilities.
  • Other info: Be part of a supportive team with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Do you have a creative approach to events, a strong eye for detail, and a passion for creating experiences that engage, entertain and inspire? The Membership team is looking for a Senior Membership Events Officer to play a key role in programming and delivering a vibrant range of unique experiences for Members and the wider V&A audience. You will help shape and bring to life inspiring Members’ events that deepen engagement with the Museum, from talks, workshops and film screenings to online events and exhibition previews. Your work will directly support Membership retention at a time of ambitious growth, as the V&A expands its venues, reaches new audiences across the UK and internationally, and places renewed focus on creativity, inclusion and excellence in the visitor experience.

What will you be doing?

  • Create a one-of-a-kind events program that members can only enjoy at the V&A.
  • Offer a unique experience to V&A Members, contributing to acquisition, retention and loyalty.
  • Complement the special exhibition programme and the new work the V&A does.
  • Support the V&A through income raised by membership events.

The Senior Membership Officer will work across the Membership Events programme, with primary responsibility for the programming and delivery of unique Members-only events both on site and online. This includes working with the Membership Events Manager to programme and deliver the annual festive open evening, as well as exhibition-related Members’ Only online curator talks, preview days, and other out-of-hours access to exhibitions as required.

Who are we looking for?

  • Exceptional Organisational Precision: Meticulous attention to detail, strong organisational skills, ability to manage multiple priorities, and maintain calm under pressure.
  • Creative Event Delivery: Proven experience curating a diverse programme of engaging events with a creative approach to event ideas, preferably within a membership scheme.
  • Confident Communication: Excellent written and verbal communication; confidence addressing audiences, with the ability to adapt your communication style for different groups.
  • Collaborative and Supportive Team Contributor: Flexible, reliable, and conscientious team player with experience working cooperatively across teams.
  • Strong initiative, ability to take responsibility, work independently without supervision, and deliver tasks efficiently, including use of relevant IT systems.
  • An understanding of V&A Members and Membership programme, and interest.

What’s in it for you?

  • 29 days of holiday + public holidays each year.
  • 5.5% employee pension contribution, 10% employer pension contribution (post-probation).
  • Life assurance scheme (to value of 4 x annual salary).
  • Family-friendly policies e.g. enhanced maternity + paid carers leave.
  • Free sanitary products for all employees across our sites.
  • Free entrance to many major museums and exhibitions.
  • Benefits platform offering discounts at major retailers and many more.

Full job description and list of benefits on our website.

Senior Membership Events Officer employer: Victoria and Albert Museum

The V&A is an exceptional employer that fosters a vibrant and inclusive work culture, offering the Senior Membership Events Officer a unique opportunity to create engaging experiences for its Members. With generous benefits such as 29 days of holiday, substantial pension contributions, and a commitment to employee growth, the V&A prioritises both professional development and personal well-being, making it an inspiring place to work in the heart of London.
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Contact Detail:

Victoria and Albert Museum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Membership Events Officer

✨Tip Number 1

Get to know the V&A inside out! Familiarise yourself with their events, exhibitions, and membership programmes. This will not only help you tailor your approach but also show your genuine interest in the role when you chat with them.

✨Tip Number 2

Network like a pro! Attend events related to the V&A or similar organisations. Connect with people in the industry on LinkedIn and don’t be shy about reaching out for informational chats. You never know who might have the inside scoop on job openings!

✨Tip Number 3

Prepare for interviews by practising your storytelling skills. Think of engaging examples from your past experiences that highlight your organisational precision and creative event delivery. Make sure to showcase how you can contribute to the V&A’s mission!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Senior Membership Events Officer

Creative Event Delivery
Exceptional Organisational Precision
Attention to Detail
Strong Communication Skills
Public Speaking
Team Collaboration
Independent Working
Event Programming
Membership Engagement
Adaptability
Project Management
IT Proficiency

Some tips for your application 🫡

Show Your Creative Side: When you're writing your application, let your creativity shine through! Share examples of unique events you've organised or ideas you have for engaging experiences. We want to see how you can bring a fresh perspective to our Membership Events.

Be Detail-Oriented: Make sure your application is polished and free of errors. Attention to detail is key for this role, so double-check your spelling and grammar. A well-structured application shows us that you can manage multiple priorities effectively.

Tailor Your Communication: Adapt your writing style to match the vibe of the V&A and the Membership programme. Use clear and confident language to convey your passion for creating memorable experiences. This is your chance to demonstrate your communication skills!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at Victoria and Albert Museum

✨Know Your Events Inside Out

Before the interview, dive deep into the types of events the V&A hosts. Familiarise yourself with their past events and think about how you can bring fresh ideas to the table. This shows your passion and creativity, which are key for the Senior Membership Events Officer role.

✨Showcase Your Organisational Skills

Prepare examples that highlight your exceptional organisational precision. Think of times when you managed multiple events or projects simultaneously. Be ready to discuss how you maintained calm under pressure and ensured every detail was perfect.

✨Communicate with Confidence

Practice articulating your thoughts clearly and confidently. Since the role involves addressing audiences, consider doing mock presentations. Tailor your communication style to different groups, as this will demonstrate your adaptability and strong interpersonal skills.

✨Emphasise Team Collaboration

Be prepared to discuss your experience working in teams. Share specific examples of how you've collaborated with others to deliver successful events. Highlight your reliability and flexibility, as these traits are essential for a supportive team contributor.

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