At a Glance
- Tasks: Support victims of domestic abuse with tailored plans and advocacy.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and a £500 welcome bonus.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in support services and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.
What we offer
- Flexible Working Options.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Welcome Bonus: £500 on successful completion of probation period.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently.
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Domestic Violence Support Worker in Worcester employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of victims of crime. With generous annual leave, flexible working options, and a strong commitment to employee wellbeing and career development, our Basingstoke office provides a fulfilling workplace where staff can thrive both personally and professionally. Join us to be part of a dedicated team that values diversity and fosters growth while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Violence Support Worker in Worcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Victim Support. Understand their mission and values, especially how they support victims of crime. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Caseworker. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for supporting victims of crime shine through. Share personal stories or experiences that highlight your commitment to this important work.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Domestic Violence Support Worker in Worcester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting victims of crime shine through. We want to see your dedication and compassion in action, so share any relevant experiences that highlight your commitment to this important work.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills in managing caseloads and conducting assessments, as these are key aspects of the role. We love seeing how your unique experiences align with what we’re looking for!
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language to explain your qualifications and experiences. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and makes the process smoother for everyone involved.
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Domestic Violence Support Worker. Familiarise yourself with the responsibilities listed in the job description, such as conducting risk assessments and developing support plans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
As a Caseworker, empathy is key. Prepare examples from your past experiences where you've supported individuals in difficult situations. Highlight your ability to maintain professional boundaries while still being compassionate. This will demonstrate that you have the right mindset for the role.
✨Brush Up on Your Communication Skills
Strong written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you had to communicate sensitive information effectively, as this will be crucial when dealing with victims of crime.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations that a Domestic Violence Support Worker might encounter. This could include managing a caseload or liaising with other organisations. Being prepared with thoughtful responses will showcase your problem-solving abilities.
