At a Glance
- Tasks: Be the first point of contact for clients and provide tailored support.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Hybrid role with opportunities for training and career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and understanding of crime impact preferred.
The predicted salary is between 29475 - 36025 £ per year.
We are seeking a dedicated and compassionate Support & Early Interventions Officer to join our Affected by Crime (ABC) team on a hybrid basis working both at home and from our office in Hull in a part time role of 30 hours per week., As a Support & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service.
You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
As a Support & Early Interventions Officer you will
- Conduct comprehensive impact & risk assessments for clients
- Provide tailored responses to clients' needs ensuring they are aware of their rights
- Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed
- Maintain accurate & confidential case management records
- Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs
- Ideally you will have an understanding of the impact of crime & the criminal justice system.
Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need
- Strong written & verbal communication skills
- Good time management skills
- Competent IT skills, able to use generic systems
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations
- The ability to undertake impact & risk assessments
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults
This is a hybrid role and you will be working both from home and will be required to work from the office in Hull a minimum number of two days per week with the expectation to also attend the office for meetings and training.
You may also be asked to attend other local offices, outreach locations or meetings and events in the course of your work.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.
We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
Triage and Early Interventions Officer in Willerby employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for Homicide Family Caseworkers in the Central and East of England. With a strong commitment to employee wellbeing, we provide flexible working options, generous annual leave, and comprehensive training programmes that foster career development. Join our passionate team dedicated to making a meaningful impact on the lives of those affected by crime, while enjoying unique benefits such as birthday leave and exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Triage and Early Interventions Officer in Willerby
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Victim Support, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Victim Support. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Victim Support's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Triage and Early Interventions Officer in Willerby
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Victim Support. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Victim Support.
How to prepare for a job interview at Victim Support
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Victim Support.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Triage and Early Interventions Officer at Victim Support.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Victim Support that you're ready to hit the ground running in the Triage and Early Interventions Officer role.
