At a Glance
- Tasks: Lead a team supporting children and young people affected by crime across South Wales.
- Company: Join Victim Support, a charity dedicated to helping those impacted by crime.
- Benefits: Enjoy flexible working, generous leave, and exclusive discounts.
- Other info: Dynamic role with opportunities for career development and a supportive team culture.
- Why this job: Make a real difference in the lives of vulnerable children and young people.
- Qualifications: Experience in safeguarding and support for children and young people is essential.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a dedicated, experienced and compassionate Team Leader-Children and Young People to work 30 hours per week across South Wales, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime. The role is home-based but will require regular travel around South Wales to co-ordinate service delivery and attend meetings to promote the profile of the service and develop networks with new and existing partners.
If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a CYP Team Leader you will play a key role in ensuring the delivery of high-quality, trauma-informed and child-centred services. This includes supporting staff to manage complex cases, maintain high safeguarding standards, and ensuring that service delivery meets contractual requirements and organisational expectations. The role combines people management, operational leadership and partnership working, with a strong focus on achieving positive outcomes for children and young people.
Key Responsibilities
- Provide day-to-day leadership, guidance and support to CYP staff, including regular supervision, case discussions and performance management.
- Oversee the delivery of safe, effective and trauma-informed support for children and young people affected by crime, ensuring their voices remain central to all interventions.
- Ensure safeguarding responsibilities are upheld at all times, including effective risk management, oversight of complex cases and adherence to relevant policies and procedures.
- Support staff wellbeing, resilience and professional development, contributing to a positive and supportive team culture.
- Monitor service quality and performance, contributing to reporting, audits and quality assurance processes as required.
- Work collaboratively with internal teams and external partners, including schools, statutory services and voluntary sector organisations, to strengthen referral pathways and joined-up working.
- Contribute to service development, innovation and continuous improvement, helping to shape and respond to emerging needs across South Wales.
About You
You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment.
You will have:
- Experience of working with children and young people in a safeguarding or support context, ideally within criminal justice, victim support or related services.
- Proven experience of supervising or managing staff, with the ability to motivate, support and develop others.
- A strong understanding of safeguarding frameworks, trauma-informed practice and child-centred approaches.
- Good communication and interpersonal skills, with the ability to build positive relationships with staff, partners and stakeholders.
- A proactive and organised approach, with the ability to contribute to service development and quality improvement.
- A clear commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to the needs of all children and young people.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Team Leader - Children and Young People in Wales employer: Victim Support
Victim Support is an exceptional employer dedicated to making a meaningful impact in the lives of children and young people affected by crime. With a strong commitment to employee wellbeing, we offer flexible working options, generous annual leave, and comprehensive career development opportunities, all within a supportive and inclusive work culture. Our team members benefit from ongoing training, access to exclusive discounts, and a focus on maintaining a positive work-life balance, making this role in South Wales not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Children and Young People in Wales
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to children and young people services. Attend local events or online webinars to meet potential colleagues and partners. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and safeguarding. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting children and young people shine through. Share stories that highlight your commitment and resilience in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Victim Support. Let’s make a difference together!
We think you need these skills to ace Team Leader - Children and Young People in Wales
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting children and young people shine through. We want to see your commitment to making a difference, so share any relevant experiences that highlight your dedication.
Tailor Your Application:Make sure to tailor your application to the specific role of Team Leader. Use keywords from the job description to demonstrate how your skills and experiences align with what we’re looking for. This helps us see you as a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address the essential criteria. Avoid fluff and focus on what makes you the ideal candidate for this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Team Leader in Children and Young People services. Familiarise yourself with trauma-informed practices and safeguarding frameworks, as these will likely come up during your discussion.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach. Think about examples where you've successfully motivated and supported staff, especially in challenging situations. Highlight how you foster a positive team culture and promote professional development.
✨Connect with Their Mission
Victim Support is all about making a difference for children and young people affected by crime. Share your passion for this cause and any relevant experiences that demonstrate your commitment to improving outcomes for vulnerable groups.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how they measure success. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
