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For Companies At a Glance
- Tasks: Support victims of crime with compassion, providing tailored assistance in a dynamic environment.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Enjoy flexible working, generous leave, and exclusive discounts.
- Other info: Inclusive workplace committed to diversity and career progression opportunities.
- Why this job: Make a real difference in people's lives every day while developing your career.
- Qualifications: Understanding of crime impact, strong communication skills, and experience in support services.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dedicated and compassionate Vulnerable Victims Advocate caseworker to join our City of London Project to support victims of crime working 37.5 hours per week. This role involves both face-to-face and virtual support, making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid including working from home, co-location in Bishopsgate Police Station and our London office (close to Old Street tube), with travel throughout London as required. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we’d love to hear from you.
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a Vulnerable Victims Advocate you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic.
Key Responsibilities:
- Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims.
- Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
- Follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice.
- Identify barriers to individuals accessing our services and determine solutions.
- Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work.
About You
You will need:
- An understanding of the impact of crime on victims such as anti-social behaviour, domestic abuse, sexual violence.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi-agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an anti-racist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
Vulnerable Victims Advocate employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vulnerable Victims Advocate
✨Tip Number 1
Network like a pro! Reach out to people in the field of victim support or social work. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common questions related to supporting vulnerable victims. Think about your past experiences and how they relate to the role. We want you to shine, so rehearse your answers and be ready to showcase your compassion and resilience!
✨Tip Number 3
Showcase your adaptability! In this dynamic role, being flexible is key. Share examples of how you've successfully navigated changing situations in previous jobs. This will demonstrate that you're ready to tackle whatever comes your way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Victim Support. Don’t miss out on the chance to make a difference every day!
We think you need these skills to ace Vulnerable Victims Advocate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable victims shine through. We want to see your dedication to making a difference and how you can contribute to our mission at Victim Support.
Tailor Your Experience: Make sure to highlight your relevant experience in your application. We’re looking for candidates who understand the impact of crime on victims, so share specific examples that showcase your skills and knowledge in this area.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Victim Support.
How to prepare for a job interview at Victim Support
✨Understand the Role
Before your interview, take the time to thoroughly understand the responsibilities of a Vulnerable Victims Advocate. Familiarise yourself with the key tasks such as managing caseloads and conducting risk assessments. This will help you articulate how your skills align with the role.
✨Show Your Compassion
This role requires a compassionate approach. Be prepared to share examples from your past experiences where you've supported individuals in difficult situations. Highlight your ability to empathise and connect with victims, as this is crucial for the position.
✨Demonstrate Adaptability
Given the dynamic nature of the role, it's important to showcase your adaptability. Prepare to discuss scenarios where you've successfully navigated changing circumstances or dealt with unexpected challenges. This will illustrate your resilience and problem-solving skills.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, support systems in place for advocates, or how success is measured in the role. This shows your genuine interest and helps you assess if the organisation is the right fit for you.