Volunteer Team Administrator

Victim Support Scotland Empowering People Affected by Crime We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Who We Are? Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals needs. Our vision is that people affected by crime victims, witnesses, and their families are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026. What is the role To provide administration support in all aspects of the Volunteering Team s function. Working with the Head of Volunteering to provide high quality administration support and to build strong relationships, with internal and external customers, ensuring that high levels of service are provided. As a Volunteering Team Administrator you will oversee all administrative aspects of the volunteer recruitment process, including interview arrangements, onboarding, volunteer agreements and all other correspondence. You will co-ordinate all aspects of the disclosure and PVG application and renewal processes; providing support and advice to volunteer line managers. This is an exciting opportunity to join our Volunteering Team as a Volunteer Team Administrator, working 17.5 hours per week. Work pattern: Flexible on days and core hours. We would welcome a conversation with the successful applicant about how these are worked to best suit the needs both of VSS and the successful candidate. What you ll need to be successful We are looking for a dynamic, driven, and motivated individual with the ability to plan and organise a workload with shifting deadlines to meet specific targets, ensuring quality output. Someone with the ability to think in innovative ways and skilled at problem solving, demonstrate experience of using digital approaches in your area of work, proven skills in communication and working collaboratively; building professional relationships and first class communication and customer service skills. Proven skills in communication and working collaboratively and the ability to use own initiative and to work both alone and as part of a team with excellent verbal and written communications skills If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you. Further details of this role are available in the job description – Volunteering Team Administrator – Victim Support Scotland Please note – This post will be subject to a Basic Disclosure check. VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met. What we offer? When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities., None specified

None specified

written communications skills, If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you. Further details of this role are available in the job description – Volunteering Team Administrator – Victim Support Scotland Please note – This post will be subject to a Basic Disclosure check. VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met. What we offer? When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal

support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities., None specified

None specified

Victim Support Scotland is the lead voluntary organisation in Scotland helping people affected by crime. It provides support, practical help and essential information to victims, witnesses and others affected by crime. The service is free, confidential and is provided by trained volunteers through a network of community based victim services and court based witness services.