At a Glance
- Tasks: Support victims of crime with tailored care plans and resources.
- Company: Victim Support, a compassionate organisation dedicated to helping others.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Home-based role with travel across Staffordshire and Stoke on Trent.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Empathy, communication skills, and a passion for helping others.
We are seeking a dedicated and compassionate Victim Care Coordinator to join our Operations team in this home-based role that requires regular travel throughout Staffordshire and Stoke on Trent.
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
As a Victim Care Coordinator, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the victims' preferences, i.e. home visits or via conference calls, to explain our services and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
Victim Care Coordinator employer: Victim Support
Victim Support is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to flexible working options, generous annual leave, and a comprehensive benefits package, including enhanced allowances and career development opportunities, we foster a supportive and inclusive work culture. Join us in making a meaningful impact in the community while enjoying a rewarding work-life balance in the vibrant areas of Staffordshire and Stoke on Trent.
