Triage and Early Interventions Officer
Triage and Early Interventions Officer

Triage and Early Interventions Officer

Carmarthen Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support victims of crime with tailored one-to-one assistance and connect them to vital resources.
  • Company: Join Victim Support, a charity dedicated to helping those affected by crime.
  • Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: Strong communication skills and ability to work both independently and in a team.
  • Other info: Diverse and inclusive workplace with opportunities for growth and development.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our our Operations team on a hybrid basis working both at home and from our office in Dyfed Powys Police Headquarters. This role is full time working 37.5 hours per week.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen.
As a Triage & Early Intervention Officer you will:

  • Directly support victims affected by crime & ensure the provision of tailored one-to-one support
  • Assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system to cope and recover from the impact of crime and help people to move beyond the crime and access additional support services.
  • Develop networks of agencies to which victims can be referred for ongoing/specialist support and report on the effectiveness of relationships with partners with a view to improving services delivered by Victim Support
  • Work alongside a team of staff to reflect the community and the needs of the victims and utilise resources in the team to deliver individual, bespoke services to vulnerable victims

You will need:

  • Good communication & networking skills
  • To be able to work independently as well as part of a team
  • Be able to build customer value

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Triage and Early Interventions Officer employer: Victim Support

Victim Support is an exceptional employer, offering a supportive and inclusive work environment at our Dyfed Powys Police Headquarters. With flexible working options, generous annual leave, and a strong focus on employee wellbeing and career development, we empower our staff to make a meaningful impact in the lives of victims affected by crime. Join us to be part of a dedicated team that values diversity and fosters personal growth while providing vital support to those in need.
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Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Triage and Early Interventions Officer

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills align with their mission, especially in supporting victims.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. The more you practice, the more comfortable you'll feel when it’s time to shine.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Triage and Early Interventions Officer

Communication Skills
Networking Skills
Independent Working
Team Collaboration
Customer Service
Empathy
Problem-Solving Skills
Report Writing
Relationship Management
Adaptability
Bespoke Service Delivery
Understanding of Criminal Justice System

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for supporting victims shine through. We want to see that you genuinely care about making a difference in people's lives.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Triage & Early Interventions Officer. We love seeing candidates who take the time to connect their background to what we do.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and efficient.

How to prepare for a job interview at Victim Support

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Triage & Early Interventions Officer. Familiarise yourself with the key skills mentioned in the job description, such as communication and networking. This will help you demonstrate how your experience aligns with what they’re looking for.

✨Show Your Compassion

Since this role involves supporting victims of crime, it’s crucial to convey your empathy and compassion during the interview. Prepare examples from your past experiences where you’ve helped others or provided support in challenging situations. This will show that you can connect with the victims and understand their needs.

✨Highlight Teamwork and Independence

The job requires both teamwork and the ability to work independently. Be ready to discuss instances where you’ve successfully collaborated with others, as well as times when you’ve taken initiative on your own. This balance is key to showing you can thrive in a hybrid working environment.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the support services available, and how they measure success in this role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.

Triage and Early Interventions Officer
Victim Support

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