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- Tasks: Lead a dedicated team supporting individuals affected by domestic abuse.
- Company: Join Victim Support, a charity focused on empowering victims and enhancing their rights.
- Benefits: Enjoy flexible working, 28 days leave, birthday off, and discounts on various services.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in management and a strong understanding of domestic abuse is essential.
- Other info: Hybrid working available after probation; we value diversity and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
We have an exciting opportunity for a Team Leader – Dedicated services to join the New Era team in Staffordshire, working 37.5 hours a week. This role involved travel between Stoke-on Trent and Staffordshire
Do you want to make a difference every day?
Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
Please see attached Job Description and Person Specification for further details.
This role is based across both our Stoke and Stafford offices – Travel Pan Staffordshire and between the two offices will be required for the role. Hybrid working can be applied for following completion of your 6 months' Probation period.
As a Dedicated Services Manager you will be:
- Managing dedicated caseworkers including Independent Domestic Violence Advocates (IDVA), Domestic Abuse Practitioners (DAP's) and Children and Young Persons case workers who are part of the New Era Safe Accommodation Team. The Safe Accommodation team offer a dedicated and priority service to anyone affected by domestic abuse and under the safe accommodation remit.
- Supporting your team with allocation of cases, risk assessments and completing regular case reviews.
- Leading on partnership development with referral sources including regular contact with local refuges and other safe accommodation partners
- Assisting with performance management and insights into the service
You will need:
- Good understanding of domestic abuse
- Good organisational skills
- Managerial experience
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Team Leader Dedicated Services - Safe Accommodation employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Dedicated Services - Safe Accommodation
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals affected by domestic abuse. Understanding the nuances of this issue will not only help you in interviews but also demonstrate your genuine commitment to making a difference.
✨Tip Number 2
Network with professionals in the field of domestic abuse support services. Attend relevant workshops or seminars, and connect with current employees at Victim Support on platforms like LinkedIn to gain insights into the role and the organisation's culture.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the values of Victim Support. Think about examples from your past experiences where you've successfully managed teams, particularly in challenging situations.
✨Tip Number 4
Research the local refuges and safe accommodation partners in Staffordshire. Being knowledgeable about these resources will show your proactive approach and readiness to lead partnership development effectively.
We think you need these skills to ace Team Leader Dedicated Services - Safe Accommodation
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Team Leader position. Highlight key skills such as resilience, adaptability, and managerial experience in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in managing teams, particularly in domestic abuse services or similar fields. Use specific examples that demonstrate your leadership skills and understanding of the issues faced by individuals affected by domestic abuse.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for making a difference in the lives of those affected by domestic abuse. Mention your commitment to diversity and inclusion, aligning with the company's values.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, reflecting your attention to detail and commitment to quality.
How to prepare for a job interview at Victim Support
✨Understand the Role
Make sure you have a clear understanding of what the Team Leader - Dedicated Services role entails. Familiarise yourself with the responsibilities, such as managing caseworkers and leading partnership development. This will help you articulate how your skills and experiences align with the job.
✨Showcase Your Resilience
Given the nature of the work, it's crucial to demonstrate your resilience and adaptability during the interview. Prepare examples from your past experiences where you've successfully navigated challenges or changes, particularly in a managerial context.
✨Highlight Your Understanding of Domestic Abuse
Since this role involves working with individuals affected by domestic abuse, be ready to discuss your knowledge and understanding of the issue. Share any relevant experiences or training that showcase your commitment to supporting vulnerable individuals.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, the support available for caseworkers, or how success is measured in this role. This shows your genuine interest in the position and the organisation.