Team Leader

Team Leader

Ashford +1 Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in casework, focusing on customer service and care.
  • Company: Join Victim Support, a dedicated organization making a real difference.
  • Benefits: Enjoy a supportive work environment with opportunities for personal growth.
  • Why this job: Make a daily impact while contributing to positive change in the community.
  • Qualifications: Resilience, adaptability, and a passion for helping others are essential.
  • Other info: This role is full-time, 37.5 hours a week, based in Kent.

The predicted salary is between 28800 - 42000 £ per year.

We have an exciting opportunity for a Team Leader Casework to join the team in Kent, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you

What we offer:

At Victim Supp…

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Locations

Ashford Kent

Team Leader employer: Victim Support

At Victim Support, we pride ourselves on being an exceptional employer, offering a supportive work culture that values resilience and adaptability. Located in Kent, our team leaders enjoy a collaborative environment where they can make a meaningful impact every day, with ample opportunities for professional growth and development. Join us to be part of a dedicated team focused on delivering outstanding customer service and care to those in need.
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Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

Tip Number 1

Finde heraus, welche spezifischen Herausforderungen das Team in Kent derzeit hat. Zeige in deinem Gespräch, dass du diese Probleme verstehst und bereit bist, Lösungen zu entwickeln.

Tip Number 2

Bereite Beispiele vor, die deine Resilienz und Anpassungsfähigkeit demonstrieren. Überlege dir Situationen, in denen du erfolgreich mit Veränderungen umgegangen bist und wie du dein Team dabei unterstützt hast.

Tip Number 3

Betone deine Erfahrungen im Kundenservice und wie du eine positive Beziehung zu Klienten aufbauen kannst. Zeige, dass du die Bedürfnisse der Betroffenen ernst nimmst und darauf eingehst.

Tip Number 4

Informiere dich über die Werte und Mission von Victim Support. Wenn du während des Gesprächs zeigst, dass du mit diesen Werten übereinstimmst, wird das deine Chancen erhöhen, einen positiven Eindruck zu hinterlassen.

We think you need these skills to ace Team Leader

Leadership Skills
Resilience
Adaptability
Customer Service Orientation
Effective Communication
Team Management
Problem-Solving Skills
Conflict Resolution
Empathy
Organizational Skills
Time Management
Decision-Making
Motivational Skills
Change Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and required skills, especially those related to customer service and care.

Highlight Relevant Experience: In your application, emphasize any previous leadership roles or experiences that demonstrate your resilience, adaptability, and focus on customer service. Use specific examples to illustrate your impact.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for making a difference. Mention how you can contribute to change and improvement in the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are well-organized and professional.

How to prepare for a job interview at Victim Support

Show Your Passion for Making a Difference

Make sure to express your genuine desire to contribute to change and improvement. Share specific examples from your past experiences where you made a positive impact, especially in customer service or care.

Demonstrate Resilience and Adaptability

Prepare to discuss situations where you faced challenges and how you adapted to overcome them. Highlight your ability to remain calm under pressure and how you can pivot when circumstances change.

Focus on Team Leadership Skills

Be ready to talk about your leadership style and how you motivate and support your team. Provide examples of how you've successfully led a team in the past, emphasizing collaboration and effective communication.

Emphasize Customer Service Excellence

Since the role focuses on customer service, prepare to discuss your approach to delivering exceptional service. Share stories that illustrate your commitment to understanding and meeting customer needs.

Team Leader
Victim Support
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  • Team Leader

    Ashford +1
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-03-10

  • V

    Victim Support

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