Triage & Early Intervention Officer in Stafford
Triage & Early Intervention Officer

Triage & Early Intervention Officer in Stafford

Stafford Full-Time 30000 - 40000 £ / year (est.) No home office possible
Victim Support

At a Glance

  • Tasks: Support children and young people by conducting assessments and providing tailored interventions.
  • Company: Join Victim Support, a charity dedicated to helping those affected by crime.
  • Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
  • Why this job: Make a real difference in the lives of vulnerable children and young people.
  • Qualifications: Strong communication skills and understanding of safeguarding issues.
  • Other info: Diverse and inclusive workplace with career development opportunities.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join our team in Staffordshire as a Children and Young person's (CYP) Triage and Early Intervention Officer, working with our team to provide support for Children.

What we offer

  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer you will:

  • Conduct comprehensive impact & risk assessments for clients.
  • Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
  • Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
  • Maintain accurate & confidential case management records.
  • Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

  • Strong written & verbal communication skills.
  • Good time management skills.
  • Competent IT skills, able to use generic systems.
  • To work effectively both as part of a team & independently.
  • To develop & maintain partnerships with external organisations.
  • The ability to undertake impact & risk assessments.
  • Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Triage & Early Intervention Officer in Stafford employer: Victim Support

Victim Support is an exceptional employer, offering a supportive and inclusive work environment in Staffordshire for those passionate about making a difference in the lives of children and young people. With flexible working options, generous annual leave, and a strong commitment to employee wellbeing and career development, we empower our staff to thrive both personally and professionally while contributing to meaningful change in the community.
Victim Support

Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Triage & Early Intervention Officer in Stafford

✨Tip Number 1

Get to know the company! Research Victim Support and understand their mission and values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Triage & Early Intervention Officer, you'll need to convey information clearly. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the role.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even share tips on the interview process. Plus, it shows your proactive approach!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Make sure to highlight your relevant experience and skills that align with the job description to stand out from the crowd.

We think you need these skills to ace Triage & Early Intervention Officer in Stafford

Impact Assessment
Risk Assessment
Communication Skills
Time Management
IT Skills
Case Management
Team Collaboration
Partnership Development
Understanding of Safeguarding Issues
Knowledge of Child Protection Legislation
Experience in Multi-Agency Settings
Compassionate Support
Client-Centred Approach

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Triage & Early Intervention Officer. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Communication Skills: Since strong written communication is key for this role, take the time to craft a clear and concise application. Make it easy for us to see your ability to communicate effectively, as this will be crucial in your day-to-day work.

Highlight Relevant Experience: If you've got experience in delivering services within a statutory or voluntary setting, make sure to mention it! We want to see how your background can contribute to our mission of supporting children and young people.

Apply Through Our Website: Don't forget to apply through our website! This ensures your application gets to us directly and allows you to complete the application form as intended. Plus, it’s super easy to navigate!

How to prepare for a job interview at Victim Support

✨Know Your Stuff

Make sure you understand the role of a Triage & Early Intervention Officer inside out. Familiarise yourself with the responsibilities, especially around conducting impact and risk assessments. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Your Compassion

Since this role involves working with children and young people, it's crucial to demonstrate your compassion and empathy during the interview. Share examples from your past experiences where you've supported vulnerable individuals, highlighting your ability to provide tailored responses to their needs.

✨Brush Up on Legislation

Understanding safeguarding issues and child protection legislation is key for this role. Before the interview, review relevant laws and guidelines to ensure you can discuss them knowledgeably. This will show that you're prepared and serious about the responsibilities of the job.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of cases you'll handle, or how they measure success in this role. Asking questions not only shows your interest but also helps you determine if the organisation is the right fit for you.

Triage & Early Intervention Officer in Stafford
Victim Support
Location: Stafford

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