At a Glance
- Tasks: Support individuals affected by crime with tailored plans and advocacy.
- Company: Join Victim Support, a charity dedicated to helping those impacted by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Diverse and inclusive workplace with ongoing training and career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in case management and strong IT skills preferred.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
- Birthday Leave: An extra day off for your birthday
- Pension Plan: 5% employer contribution
- Welcome Bonus: £500 on successful completion of probation period
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
- Wellbeing Support: Employee assistance programme and wellbeing support
- Inclusive Networks: Access to EDI networks and colleague cafes
- Sustainable Travel: Cycle to work scheme and season ticket loans
- Career Development: Ongoing training and support with opportunities for career progression
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information
- Make calls to offer support to victims of domestic abuse, delivering immediate support
- Liaise and actively engage with other local providers to share information on the VS service offer
Experience in managing a caseload and of completing risk & needs assessments would be beneficial. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard.
This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
Immigration Caseworker in Southampton employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment in Basingstoke for those passionate about making a difference in the lives of individuals affected by crime. With generous annual leave, flexible working options, and a strong commitment to employee wellbeing and career development, we empower our staff to thrive both personally and professionally. Join us to be part of a dedicated team that values diversity and fosters a culture of compassion and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Immigration Caseworker in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your responses to show how your skills align with their mission, especially in supporting victims of crime.
✨Tip Number 3
Practice your interview skills with a friend or family member. Get comfortable discussing your experience managing caseloads and conducting assessments, as these are key aspects of the Caseworker role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Victim Support.
We think you need these skills to ace Immigration Caseworker in Southampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of an Immigration Caseworker. Use keywords from the job description to show that you understand what they’re looking for.
Show Your Compassion:Since this role involves supporting individuals affected by crime, it’s important to convey your empathy and dedication in your application. Share any relevant experiences that demonstrate your ability to connect with and support vulnerable people.
Highlight Your IT Skills:The job mentions strong IT skills, so don’t forget to showcase your proficiency with case management systems and Microsoft Office. Give specific examples of how you've used these tools effectively in past roles.
Follow the Application Process:To make sure your application gets noticed, apply through our website as instructed. This helps us keep everything organised and ensures your application is reviewed promptly. Don’t skip this step!
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Caseworker and the specific responsibilities outlined in the job description. Familiarise yourself with Victim Support's mission and values, as well as any recent news or initiatives they’ve launched. This will show your genuine interest and help you answer questions more effectively.
✨Show Empathy and Compassion
As a Caseworker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for individuals in difficult situations. Think about how you can convey your understanding of the challenges faced by victims of domestic abuse during the interview.
✨Highlight Your IT Skills
Since strong IT skills are essential for this role, be ready to discuss your experience with case management systems and Microsoft Office applications. Consider preparing a brief example of how you've used technology to improve your work efficiency or enhance client support in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training and support provided for new Caseworkers or how the team collaborates with local providers. This not only shows your enthusiasm but also helps you gauge if the role and company culture are the right fit for you.
