Senior Support Worker Children and Young People
Senior Support Worker Children and Young People

Senior Support Worker Children and Young People

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Victim Support

At a Glance

  • Tasks: Lead a team supporting children and young people affected by crime, ensuring high-quality service delivery.
  • Company: Join Victim Support, a charity dedicated to helping those impacted by crime.
  • Benefits: Enjoy flexible working, generous leave, birthday off, and exclusive discounts.
  • Other info: Be part of a diverse team committed to equality and continuous improvement.
  • Why this job: Make a real difference in the lives of vulnerable children and young people every day.
  • Qualifications: Experience in safeguarding or support roles with strong leadership skills required.

The predicted salary is between 30000 - 40000 £ per year.

We are seeking a dedicated, experienced and compassionate CYP Team Leader to work 30 hours per week across Lancashire, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime. If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.

What we offer

  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.

About the role

As a CYP Team Leader you will play a key role in ensuring the delivery of high-quality, trauma-informed and child-centred services. This includes supporting staff to manage complex cases, maintain high safeguarding standards, and ensuring that service delivery meets contractual requirements and organisational expectations. The role combines people management, operational leadership and partnership working, with a strong focus on achieving positive outcomes for children and young people.

Key Responsibilities

  • Provide day-to-day leadership, guidance and support to CYP staff, including regular supervision, case discussions and performance management.
  • Oversee the delivery of safe, effective and trauma-informed support for children and young people affected by crime, ensuring their voices remain central to all interventions.
  • Ensure safeguarding responsibilities are upheld at all times, including effective risk management, oversight of complex cases and adherence to relevant policies and procedures.
  • Support staff wellbeing, resilience and professional development, contributing to a positive and supportive team culture.
  • Monitor service quality and performance, contributing to reporting, audits and quality assurance processes as required.
  • Work collaboratively with internal teams and external partners, including schools, statutory services and voluntary sector organisations, to strengthen referral pathways and joined-up working.
  • Contribute to service development, innovation and continuous improvement, helping to shape and respond to emerging needs across Lancashire.

About You

You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment.

You will have:

  • Experience of working with children and young people in a safeguarding or support context, ideally within criminal justice, victim support or related services.
  • Proven experience of supervising or managing staff, with the ability to motivate, support and develop others.
  • A strong understanding of safeguarding frameworks, trauma-informed practice and child-centred approaches.
  • Good communication and interpersonal skills, with the ability to build positive relationships with staff, partners and stakeholders.
  • A proactive and organised approach, with the ability to contribute to service development and quality improvement.
  • A clear commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to the needs of all children and young people.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Senior Support Worker Children and Young People employer: Victim Support

Victim Support is an exceptional employer dedicated to making a meaningful impact in the lives of children and young people affected by crime. With a strong commitment to employee wellbeing, we offer flexible working options, generous annual leave, and comprehensive career development opportunities, all within a supportive and inclusive work culture. Our focus on diversity and professional growth ensures that every team member can thrive while contributing to our vital mission across Lancashire.
Victim Support

Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker Children and Young People

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about making a difference.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and support roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a positive impact on children and young people.

We think you need these skills to ace Senior Support Worker Children and Young People

Leadership Skills
Experience with Children and Young People
Safeguarding Knowledge
Trauma-Informed Practice
Child-Centred Approaches
Supervisory Experience
Communication Skills
Interpersonal Skills
Organisational Skills
Service Development
Quality Improvement
Proactive Approach
Commitment to Equality, Diversity and Inclusion
Team Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting children and young people shine through. We want to see how motivated you are to make a difference in their lives, so share personal experiences or insights that highlight your commitment.

Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the CYP Team Leader role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the best fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Victim Support.

How to prepare for a job interview at Victim Support

✨Know Your Stuff

Make sure you understand the role of a CYP Team Leader inside out. Familiarise yourself with trauma-informed practices and safeguarding frameworks, as these are crucial for the position. Be ready to discuss how your experience aligns with the responsibilities outlined in the job description.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership style and how you've successfully managed teams in the past. Think about specific situations where you motivated staff or improved service delivery, as this will demonstrate your capability to lead effectively.

✨Be Person-Centred

Since the role focuses on children and young people affected by crime, be prepared to discuss how you would ensure their voices are central to all interventions. Share any relevant experiences where you prioritised the needs of young people in your previous roles.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready. This could be about the team culture, ongoing training opportunities, or how the organisation measures success in supporting children and young people. It shows your genuine interest in the role and the organisation.

Senior Support Worker Children and Young People
Victim Support

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