Senior Case Handler

Senior Case Handler

Slough Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting families affected by homicide, ensuring high-quality case management.
  • Company: Join the National Homicide Service, dedicated to providing vital support in challenging circumstances.
  • Benefits: Enjoy remote work flexibility and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing leadership skills in a meaningful role.
  • Qualifications: Experience in case handling or social work is essential; leadership skills are a plus.
  • Other info: This is a home-based position with a commitment of 37.5 hours per week.

The predicted salary is between 43200 - 72000 £ per year.

We have an exciting opportunity for a Senior Case Handler (known internally as a Team Leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home-based role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witnesses?

Senior Case Handler employer: Victim Support

As an employer, we pride ourselves on fostering a supportive and compassionate work culture that prioritises the well-being of both our employees and the families we serve. Working as a Senior Case Handler in the National Homicide Service not only offers the opportunity to make a meaningful impact in the lives of bereaved families but also provides excellent professional development opportunities, flexible home-based working arrangements, and a collaborative team environment in the vibrant regions of London, Thames Valley, and Hampshire.
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Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Case Handler

✨Tip Number 1

Familiarise yourself with the National Homicide Service and its mission. Understanding their values and the specific challenges they face will help you demonstrate your passion for the role during any discussions.

✨Tip Number 2

Network with professionals in the field of homicide support services. Attend relevant events or join online forums to connect with current employees or others in similar roles, as they can provide valuable insights and potentially refer you.

✨Tip Number 3

Prepare to discuss your leadership experience in detail. As a Senior Case Handler, you'll be leading a team, so think of specific examples where you've successfully managed a team or project, highlighting your problem-solving and decision-making skills.

✨Tip Number 4

Research common challenges faced by caseworkers in homicide cases. Being able to speak knowledgeably about these issues and how you would address them can set you apart from other candidates during interviews.

We think you need these skills to ace Senior Case Handler

Leadership Skills
Empathy and Compassion
Case Management
Conflict Resolution
Communication Skills
Emotional Resilience
Problem-Solving Skills
Attention to Detail
Team Management
Report Writing
Stakeholder Engagement
Time Management
Understanding of Legal Frameworks
Crisis Intervention Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Case Handler. Highlight your relevant experience in your application.

Tailor Your CV: Customise your CV to reflect your leadership skills and experience in case handling. Use specific examples that demonstrate your ability to lead a team and support bereaved families.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families affected by homicide. Explain why you are drawn to this role and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Victim Support

✨Understand the Role

Make sure you have a clear understanding of what a Senior Case Handler does, especially in the context of supporting families affected by homicide. Familiarise yourself with the responsibilities and challenges that come with leading a caseworker team.

✨Show Empathy and Compassion

Given the sensitive nature of the work, it's crucial to demonstrate your ability to handle difficult situations with empathy. Prepare examples from your past experiences where you've shown compassion and support to those in distress.

✨Highlight Leadership Skills

As this role involves leading a team, be ready to discuss your leadership style and how you motivate and manage others. Think of specific instances where you've successfully led a team or project, and be prepared to share these stories.

✨Research the National Homicide Service

Take the time to learn about the National Homicide Service and its mission. Understanding their values and objectives will help you align your answers with what they are looking for in a candidate, showing that you're genuinely interested in the role.

Senior Case Handler
Victim Support
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  • Senior Case Handler

    Slough
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-06

  • V

    Victim Support

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