At a Glance
- Tasks: Provide essential admin support to a dynamic team helping victims of crime.
- Company: Join Victim Support, a charity dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, generous leave, and exclusive discounts.
- Other info: Hybrid working model with excellent career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and resilience in challenging situations.
The predicted salary is between 24000 - 28000 € per year.
We have a new, exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the South Wales Victim Focus Multi Crime service, covering South Wales. We operate a hybrid working policy whereby you will work for 3 days per week from our Victim Care Unit at Rumney Police Station in Cardiff, and the remaining 2 days from home.
Do you want to be part of a fast-paced, unique service providing the highest quality support to those impacted by crime? You will be primarily providing administrative support to a team across a range of functions within the South Wales area, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime.
You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload. We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that require resilience. As with all staff within our team, you will be expected to engage with clinical supervision and supervision with your line manager.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
Administrator in Rhymney employer: Victim Support
Victim Support is an exceptional employer, offering a unique opportunity to make a meaningful impact in the lives of those affected by crime. With a supportive work culture that prioritises employee wellbeing and resilience, staff benefit from flexible working arrangements, generous annual leave, and comprehensive training for personal and professional growth. Located in Cardiff, our hybrid working model allows you to balance your work and home life effectively while being part of a dedicated team committed to providing high-quality support.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Rhymney
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Administrator role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed diverse workloads or handled challenging situations. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Administrator in Rhymney
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your organisational skills and any relevant experience you have with managing spreadsheets or databases. We want to see how you can bring your unique skills to our team!
Show Your Passion:Let us know why you’re excited about working with Victim Support. Share your motivation for helping those impacted by crime and how you can contribute to our mission. A genuine passion for the role can really make your application stand out!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially in a role that involves managing diverse workloads.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Victim Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrator in this context. Familiarise yourself with the specific tasks mentioned in the job description, like managing Excel spreadsheets and handling calls from victims. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since excellent organisational skills are crucial for this position, prepare examples from your past experiences where you've successfully managed a diverse workload. Think about times when you had to juggle multiple tasks or projects and how you prioritised them effectively. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare for Emotional Challenges
Given the nature of the work, it's important to show that you can handle emotionally challenging situations. Reflect on any relevant experiences where you've dealt with sensitive issues or provided support to others. Be ready to discuss how you maintain resilience and self-care in demanding roles, as this will resonate well with the interviewers.
✨Engage with Their Values
Victim Support places a strong emphasis on putting people at the heart of their organisation. Research their values and think about how your personal values align with theirs. During the interview, express your commitment to supporting those affected by crime and how you can contribute to their mission. This will help you stand out as a candidate who truly understands and embodies their ethos.
