At a Glance
- Tasks: Support individuals affected by crime through effective communication and resilience.
- Company: Join Victim Support, a charity dedicated to helping those in need.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Ongoing training and career development opportunities in a supportive team.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Strong communication skills; experience helpful but not essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new opportunity for a Triage & Early Interventions Officer to join the team in Thames Valley working 37.5 hours a week on a fixed term basis until 31st March 2027. This is a home based role; however it is a requirement of our contract that all applicants must reside within Oxfordshire, Berkshire or Buckinghamshire and there is a requirement for occasional travel throughout the whole Thames Valley area to attend Team Days and 121 Meetings.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you...
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
This role is based from home with a requirement for occasional travel to venues across the region to attend Team Days and other meetings as required. You will be working Monday to Friday between 9am and 5pm. As a Triage & Early Intervention Officer, you will be:
- Talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.
- Working within a small supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
- Previous experience in a similar role would be helpful but is not essential as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Legal Officer Adult Social Care in Reading employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and flexible work environment for those passionate about making a difference in the lives of individuals affected by crime. With generous annual leave, a strong focus on employee wellbeing, and ample opportunities for career development, our team members thrive in a culture that values diversity and inclusivity. Located in the Thames Valley area, this home-based role allows for a balanced work-life dynamic while contributing to meaningful change in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Officer Adult Social Care in Reading
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Victim Support or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to resilience and customer service. We all know that being adaptable is key, so think of examples from your past that showcase these skills.
✨Tip Number 3
Show your passion for making a difference! During your interview, share why you want to help those affected by crime. Your genuine interest will shine through and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Victim Support.
We think you need these skills to ace Legal Officer Adult Social Care in Reading
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in people's lives, so share your motivation and why this position excites you.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we’re looking for in a Triage & Early Interventions Officer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see how you meet the essential criteria.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Victim Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Triage & Early Intervention Officer. Familiarise yourself with the key skills required, such as communication and resilience, and think about how your experiences align with these.
✨Showcase Your Empathy
This role involves supporting individuals who have experienced trauma. Be prepared to discuss how you've demonstrated empathy in past roles or situations. Share specific examples that highlight your ability to connect with people from diverse backgrounds.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to handle difficult situations or provide support under pressure. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the organisation. Inquire about the training process, team dynamics, or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
