At a Glance
- Tasks: Support children and young people affected by crime through communication and early interventions.
- Company: Join Victim Support, a charity dedicated to making a difference in people's lives.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Home-based role with occasional travel; great career development opportunities await!
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Resilience, adaptability, and a passion for helping others; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new opportunity for a Triage & Early Interventions Officer to join the team in Thames Valley working 37.5 hours a week on a fixed term basis until 31st March 2027. This is a home based role; however it is a requirement of our contract that all applicants must reside within Oxfordshire, Berkshire or Buckinghamshire and there is a requirement for occasional travel throughout the whole Thames Valley area to attend Team Days and 121 Meetings.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you...
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
This role is based from home with a requirement for occasional travel to venues across the region to attend Team Days and other meetings as required. You will be working Monday to Friday between 9am and 5pm. As a Triage & Early Intervention Officer, you will be:
- Talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.
- Working within a small supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Previous experience in a similar role would be helpful but is not essential as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Children & Young People Officer in Reading employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and flexible work environment for the Children & Young People Officer role. With generous annual leave, a strong focus on employee wellbeing, and opportunities for career development, we empower our staff to make a meaningful impact in the lives of those affected by crime. Our commitment to diversity and inclusion ensures that every team member feels valued and supported, making this a rewarding place to work in the Thames Valley area.
StudySmarter Expert Advice🤫
We think this is how you could land Children & Young People Officer in Reading
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Victim Support or similar organisations. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to resilience and adaptability. Think of examples from your past experiences where you've made a difference, as this role is all about helping others.
✨Tip Number 3
Show your passion for making a difference! During interviews, let your enthusiasm for supporting children and young people shine through. It’s not just about skills; it’s about heart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to tailor your approach to what we’re looking for.
We think you need these skills to ace Children & Young People Officer in Reading
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the lives of children and young people.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of Triage & Early Intervention Officer!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with Victim Support's mission and values, as this will help you align your answers with what they’re looking for.
✨Show Your Resilience
As a Triage & Early Intervention Officer, you'll be dealing with sensitive situations. Prepare examples from your past experiences that demonstrate your resilience and adaptability. Think about times when you’ve successfully supported someone through a tough time.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It shows that you value communication, which is crucial in this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
