At a Glance
- Tasks: Support individuals affected by domestic abuse with tailored safety and support plans.
- Company: Join Victim Support, a charity dedicated to helping those impacted by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Hybrid role with opportunities for ongoing training and career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in service delivery and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a resilient and compassionate Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) to make a meaningful difference in the lives of people aged 16+ affected by domestic abuse. You will work from an empowerment-focused, trauma-informed approach, supporting effective risk management while upholding strong professional boundaries.
The position is full-time and hybrid, with a mix of home working and a minimum of one day per week based in our Plymouth office. You must have access to a secure and confidential workspace at home, and live in the Devon & Cornwall area.
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) you will ensure the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS’s Service Model. You will also contribute to cover for the local helpline, and may be required to offer support to victims of other crime types, such as hate crime, anti-social behaviour and non-contact sexual offences.
Key Responsibilities
- Develop, deliver and monitor safety and support plans for those affected by crime (primarily domestic abuse) who accept ongoing support which will include providing resources, interventions, and information to all service users.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld.
- Empower service users to enable them to make informed choices about their future options.
- Work alongside and oversee the casework management of a small number of volunteer supporters.
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors.
About You
You will need:
- An understanding of the impact of crime on victims such as stalking, domestic abuse, sexual offences, hate crime and anti-social behaviour.
- Effective verbal and written communication skills.
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi-agency setting(s).
- An ability to balance competing needs and priorities.
- An ability to work independently and as part of a team.
- Experience of building effective working relationships across internal and external stakeholders.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
- An ability to manage a caseload including complex case management.
- An ability to use generic IT applications competently.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an anti-racist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Hybrid Domestic Abuse ISAC Advocate & Caseworker in Plymouth employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its employees. With flexible working options, generous annual leave, and a strong commitment to career development, staff are empowered to grow both personally and professionally while making a meaningful impact in the lives of those affected by crime. Located in the beautiful Devon & Cornwall area, employees enjoy a balanced lifestyle with access to various wellbeing resources and community engagement opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Domestic Abuse ISAC Advocate & Caseworker in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse support sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to domestic abuse advocacy. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting victims of domestic abuse. This will help you stand out as a compassionate candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Victim Support. Let’s make a difference together!
We think you need these skills to ace Hybrid Domestic Abuse ISAC Advocate & Caseworker in Plymouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting victims of domestic abuse shine through. We want to see your genuine commitment to making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application:Make sure to tailor your application specifically to the role of ISAC Advocate & Caseworker. Highlight your understanding of the impact of crime on victims and how your skills align with the responsibilities outlined in the job description. We love seeing candidates who take the time to connect their experience to our needs!
Be Clear and Concise:While we appreciate detail, clarity is key! Keep your written application clear and concise, ensuring that your points are easy to follow. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’re a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re following the correct process. Plus, it gives you a chance to explore more about our organisation and what we stand for.
How to prepare for a job interview at Victim Support
✨Understand the Role Deeply
Before your interview, take the time to thoroughly understand the responsibilities of a Domestic Abuse ISAC Advocate & Caseworker. Familiarise yourself with the key aspects of the role, such as risk management and trauma-informed approaches, so you can speak confidently about how your experience aligns with these requirements.
✨Showcase Your Compassion and Resilience
In this line of work, compassion and resilience are crucial. Prepare examples from your past experiences where you've demonstrated these qualities, especially in challenging situations. This will help the interviewers see that you can handle the emotional demands of the role while providing effective support.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage complex cases. Think of specific situations you've encountered in previous roles and how you navigated them. This will show your practical understanding of the challenges faced by victims of domestic abuse.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to supporting victims and how they foster a collaborative environment. This not only shows your interest but also helps you gauge if the organisation aligns with your values and working style.
