At a Glance
- Tasks: Support children and young people affected by crime with tailored emotional and practical assistance.
- Company: Join Victim Support, a charity dedicated to helping those impacted by crime.
- Benefits: Enjoy flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real difference in young people's lives while developing your career.
- Qualifications: Experience in support services and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Every young person deserves the right support after experiencing crime. As a CYP Caseworker, you'll work directly with children and young people across South Wales, providing emotional and practical support that helps them feel heard, understood and empowered. If you're passionate about safeguarding, advocacy and helping young people build brighter futures, we'd love to hear from you.
What we offer
- Flexible Working Options
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for young people affected by crime. You will make initial contact with CYP via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to young people.
As a Caseworker you will:
- Manage a caseload of self-referred & referred CYP, providing information & advocacy to help them navigate and recover from their experience.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a specialist team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently.
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Caseworker- Children and Young People in Newport employer: Victim Support
Join our dedicated team in Avon & Somerset, where we prioritise resilience and compassion in supporting victims of adolescent and child to parent violence. As an employer, we offer a supportive work culture that fosters personal and professional growth, alongside comprehensive training and development opportunities. With a focus on meaningful impact, you will find a rewarding environment that values your contributions and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker- Children and Young People in Newport
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Victim Support.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Victim Support!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Victim Support, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Victim Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Caseworker- Children and Young People in Newport
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Victim Support:Before hitting send, make sure to tailor your application specifically to Victim Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Victim Support
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
