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- Tasks: Lead a team to support vulnerable witnesses in the justice process.
- Company: Victim Support, dedicated to helping victims and witnesses.
- Benefits: Flexible working, generous annual leave, and professional development opportunities.
- Other info: Part-time role with a focus on teamwork and service excellence.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Strong people-management and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Victim Support is seeking a confident, organised, and relationship‑driven Team Leader to lead our Witness Service outreach team working in the community. You will play a pivotal role in ensuring that vulnerable intimidated witnesses receive high‑quality, timely, and compassionate support at every stage of the justice process.
We are looking for someone who brings strong people‑management experience, exceptional communication skills, and a commitment to building a supportive and high‑performing team. You’ll lead volunteers, oversee daily case allocations, manage service delivery within the community, strengthen partnerships, and ensure our Witness Service meets contractual and quality standards.
This role is part‑time working 18.75 hours per week covering Staffordshire.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high‑quality service delivery, and supporting others to perform at their best?
If you thrive in fast‑paced environments, have strong communication and data‑handling skills, and are motivated by service excellence, we’d love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options – including hybrid working where applicable
- Generous Annual Leave – 28 days plus
Team Leader - Witness Service Outreach in London employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Witness Service Outreach in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with others on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly cares about the work.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will make a great impression. We can help you with mock interviews if you need it!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can reinforce your interest in the position and keep you top of mind. Plus, it shows you’re proactive and professional.
We think you need these skills to ace Team Leader - Witness Service Outreach in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting victims and witnesses shine through. We want to see how your experiences align with our mission and how you can make a difference in the community.
Highlight Your People Skills: As a Team Leader, strong people-management experience is key. Make sure to showcase your ability to lead and motivate a team, as well as your exceptional communication skills. We love seeing examples of how you've built supportive relationships in previous roles.
Be Organised and Clear: We appreciate clarity and organisation in applications. Structure your application well, using headings and bullet points where necessary. This not only makes it easier for us to read but also reflects your organisational skills, which are crucial for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and engaged with our process.
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you understand Victim Support's mission and values. Familiarise yourself with their Witness Service and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and can contribute meaningfully.
✨Showcase Your People Skills
As a Team Leader, you'll need to demonstrate strong people-management skills. Prepare examples of how you've successfully led teams or supported individuals in previous roles. Highlight your ability to build relationships and foster a supportive environment, as this is crucial for the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific scenarios where you've had to manage conflict or support someone in distress. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.