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- Tasks: Lead operations across Yorkshire and the Humber, managing teams and projects.
- Company: Victim Support, a charity dedicated to helping victims of crime.
- Benefits: Flexible working, generous leave, birthday off, pension contributions, and exclusive discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in operational management, preferably in the voluntary sector.
- Other info: Join a diverse team committed to inclusivity and career development.
The predicted salary is between 40000 - 50000 ÂŁ per year.
We are currently looking for a Senior Operations Manager to cover Yorkshire and the Humber deputising for the Area Manager as required. The role will span the Yorkshire and the Humber (YatH) region and will have a focus on:
- Commissioner relationships
- Project management
- Performance and management of teams
- Engagement, building networks and partnership working
About the Role
Yorkshire and the Humber is an expansive and innovative region and Victim Support is commissioned across it to provide high quality, person centred services to victims of a range of crimes. We are looking for a highly motivated and passionate individual to join the team as a Senior Operations Manager. As the Senior Operations Manager, you will work closely with the Area Manager and be responsible for and accountable for the delivery and development of services across the region.
You will deputise for the Area Manager across all services and be accountable for agreed elements of the contract review and monitoring processes. You will also develop, implement and manage strategic work and specific projects across the region and will need a good mix of skills to enable them to plan, organise and innovate.
You will have a proven track record of Operational Management preferably within a voluntary sector agency and with some experience of the criminal justice system and the journey of victims of crime. This role involves regular travel throughout Yorkshire and the Humber from a home base and due to this, a driving licence and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
To be successful in this role, it is essential that you:
- have experience and knowledge of the voluntary sector and statutory agencies particularly within the criminal justice, health and social care sectors
- have knowledge and understanding of safeguarding and other regulatory requirements
- can show a track record of delivery of services similar in nature to those within Victim Support or a comparable agency
- are an experienced leader with excellent leadership and management skills including experience of managing change and processes across multiâfunctional teams
- are able to provide analysis and interpretation of data and reporting on findings
- have the ability to work with partners and build positive relationships at operational and strategic levels
- have the ability to manage proactively, innovatively and effectively securing high levels of performance, motivation and teamwork
- have the ability to manage a demanding workload and balance priorities
- can provide leadership, communications and actions that will exemplify the organisation's values
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
Senior Operations Manager in London employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Operations Manager in London
â¨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Victim Support. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
â¨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us how your experience aligns with their mission, especially in the voluntary sector and criminal justice system.
â¨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams and driven change. We want to hear about your successes and how youâve built relationships in previous roles.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining our team at Victim Support.
We think you need these skills to ace Senior Operations Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Operations Manager role. Highlight your experience in operational management, especially within the voluntary sector, and how it aligns with what we do at Victim Support.
Showcase Your Skills: Donât just list your skills; demonstrate them! Use specific examples from your past roles that showcase your leadership, project management, and relationship-building abilities. We want to see how youâve made an impact!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what drives you to work in this field. Share your passion for supporting victims of crime and how you can contribute to our mission.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. Itâs the easiest way for us to receive your application and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at Victim Support
â¨Know Your Stuff
Make sure you have a solid understanding of the voluntary sector and the criminal justice system. Brush up on relevant regulations and safeguarding requirements, as these will likely come up during your interview.
â¨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and management experience. Think about times when you've successfully managed change or led multi-functional teams, as this is crucial for the Senior Operations Manager role.
â¨Build Rapport
Since the role involves building relationships with partners and stakeholders, practice how you'll engage with the interviewers. Show your ability to connect and communicate effectively, demonstrating your interpersonal skills.
â¨Be Data Savvy
Familiarise yourself with how to analyse and interpret data, as well as reporting findings. Be ready to discuss how you've used data in past roles to drive performance and improve services, which is key for this position.