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- Tasks: Lead a specialist team supporting victims of domestic abuse across Dorset.
- Company: Victim Support, dedicated to making a difference in the community.
- Benefits: Flexible working options, generous annual leave, and competitive rewards.
- Why this job: Make a real impact by shaping a new service for vulnerable individuals.
- Qualifications: Experience in management and a passion for supporting victims of domestic abuse.
- Other info: Hybrid working with opportunities for travel and collaboration with key partners.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a passionate and experienced manager to lead our new Dorset High‑Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office; however, travel across Dorset will also be required.
You will provide strong leadership, ensure trauma‑informed, victim‑centred practice, and work closely with multi‑agency partners—including Dorset Police, MARAC, DA service partners, health, and safeguarding teams—to ensure safe, high‑quality and effective service delivery. This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice.
What we offer
- Flexible Working Options: Including hybrid working
- Generous Annual Leave: 28 days plus
Operations Manager - IDVA Service in London employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - IDVA Service in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role and the organisation.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script. Mock interviews with friends can really help!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager - IDVA Service in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in managing teams and delivering services, especially in areas related to domestic abuse and multi-agency collaboration.
Show Your Passion: We want to see your enthusiasm for supporting victims of domestic abuse. Share any relevant experiences or motivations that drive you to work in this field, as it’ll help us understand why you’re a great fit for our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point while showcasing your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Make sure you understand the ins and outs of the IDVA Service and its importance in supporting victims of domestic abuse. Familiarise yourself with trauma-informed practices and SafeLives Leading Lights best practices, as these will likely come up during your interview.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership experience, especially in managing teams and working with multi-agency partners. Think about times when you've successfully led a project or initiative, and be ready to discuss how you can bring that experience to the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to domestic abuse cases. Practise articulating your thought process and decision-making skills in these scenarios, demonstrating your ability to maintain a victim-centred approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, the challenges the service is currently facing, or how success is measured in this role. It shows your genuine interest and helps you assess if the role is right for you.
