At a Glance
- Tasks: Lead a team to deliver top-notch support services for victims of crime across London.
- Company: Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Join a diverse team committed to continuous improvement and professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in leadership, performance management, and knowledge of safeguarding.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
We are seeking an experienced and motivated Team Leader (ISVA/IDVA/ISAC) to lead a team delivering high-quality, specialist support services across London as part of the Safe Horizons partnership.
This role will involve hybrid working with travel across the London area as required.
Can you work effectively with a focus on customer service and care?If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent.
Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working.
Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
Birthday Leave : An extra day off for your birthday.
Pension Plan : 5% employer contribution.
Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments.
Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts.
Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance.
Wellbeing Support : Employee assistance programme and wellbeing support.
Inclusive Networks : Access to EDI networks and colleague cafes.
Sustainable Travel : Cycle to work scheme and season ticket loans.
Career Development : Ongoing training and support with opportunities for career progression.
About the Role As a Team Leader, you will be responsible for ensuring the delivery of high-quality, outcome-focused services to victims of crime, while managing and supporting a team of frontline staff.
You will play a key role in ensuring compliance with service specifications, maintaining performance standards, and driving continuous improvement.
Lead, motivate and support a team of frontline staff to deliver excellent victim-centred services.
Manage team performance, including case allocation, audits, and monitoring KPIs and quality standards.
Oversee safeguarding practices, providing advice and guidance on complex or high-risk cases.
Analyse data and trends to effectively manage caseloads and resources.
Support staff to carry out risk and impact assessments and manage challenging situations.
Lead recruitment, induction, supervision, and ongoing development of team members.
Promote a culture of continuous improvement, learning, and professional development.
Ensure compliance with safeguarding, data protection, and organisational policies and procedures.
About You You will be an experienced leader with a passion for supporting victims and driving high-quality service delivery.
You will be confident in managing performance, handling complex situations, and supporting staff in a demanding environment.
Proven ability to manage performance, analyse data, and meet targets.
Knowledge of safeguarding, confidentiality, and relevant legislation.
Competent IT skills, including case management systems and Microsoft Office.
About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.
We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong.
We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so.
How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
Children's autism support worker in London employer: Victim Support
Join our dedicated team in Avon & Somerset, where we prioritise resilience and compassion in supporting victims of adolescent and child to parent violence. As an employer, we offer a supportive work culture that fosters personal and professional growth, alongside comprehensive training and development opportunities. With a focus on meaningful impact, you will find a rewarding environment that values your contributions and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Children's autism support worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Victim Support.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Victim Support!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Victim Support, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Victim Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Children's autism support worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Victim Support:Before hitting send, make sure to tailor your application specifically to Victim Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Victim Support
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
