At a Glance
- Tasks: Lead a passionate team supporting victims of crime and manage casework effectively.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Enjoy flexible working, generous leave, and a £500 welcome bonus after probation.
- Other info: Hybrid role with travel across West Yorkshire; driving licence essential.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in team management and understanding of the criminal justice system required.
The predicted salary is between 31500 - 38500 £ per year.
As a Team Leader you will lead a group of staff who work directly with CYP and VAWG caseloads and will have some experience of managing and supporting a team.
Ideally, you will be a confident manager with some experience of managing a team of caseworkers.
You will ideally have experience of working within the voluntary sector and of working within the criminal justice system.
Key Responsibilities
- Managing a team of caseworkers
- Carrying out case reviews and case management
- Case allocation and discussion
- Working on the case management system
- Ensuring quarterly and other reporting is completed
- Liaising with the Operations Manager to ensure policy, procedure and other tasks are completed
- Attending meetings, events and other external and internal commitments to enhance knowledge, share information and promote the service
- Promote a trauma informed and supportive workplace
This role involves regular travel and due to the location, a driving licence and access to a vehicle is considered an essential requirement.
If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need
- An understanding of the criminal justice system and its impact on victims and witnesses
- An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
- Practical understanding of confidentiality, safe working practices, data protection and other legal requirements
- Experience of working in a challenging and changing environment
- Experience of crisis management, support and guidance in stressful situations, with a client service focus
- Experience of leading and managing a team
- Strong communication skills
- Working independently
- Experience of gathering, analysing and using information to inform quality and compliant services
- IT expertise and experience particularly on case management systems and on Word, Excel etc.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.
We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
We are looking for a dedicated, passionate and resilient individual to work as a Team Leader in our busy West Yorkshire service.
The role manages the Children and Young Person (CYP) team and the Violence Against Women and Girls (VAWG) team who work across West Yorkshire to support those who have been affected by crime.
The role is full time, 37.5 hours per week and based within our Wakefield office as a hybrid role with expectation to work from the office on a regular basis.
There will also be an expectation to travel across West Yorkshire on occasion to represent the service and attend meetings and events.
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
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Team Leader in Liversedge employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for Homicide Family Caseworkers in the Central and East of England. With a strong commitment to employee wellbeing, we provide flexible working options, generous annual leave, and comprehensive training programmes that foster career development. Join our passionate team dedicated to making a meaningful impact on the lives of those affected by crime, while enjoying unique benefits such as birthday leave and exclusive discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Liversedge
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Victim Support.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Victim Support!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Victim Support, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Victim Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader in Liversedge
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Victim Support:Before hitting send, make sure to tailor your application specifically to Victim Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Victim Support
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
