At a Glance
- Tasks: Provide vital admin support to help those affected by crime in a fast-paced environment.
- Company: Join Victim Support, a charity dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, generous leave, and exclusive discounts.
- Other info: Remote work available with excellent career development opportunities.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Strong organisational skills and resilience in challenging situations.
The predicted salary is between 25000 - 30000 £ per year.
We have a new exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the Thames Valley Adult Service, covering Buckinghamshire, Oxfordshire and Berkshire. You will work remotely from home, 37.5 hours per week (part-time considered). To fulfill the requirements of this role, you must reside within the Thames Valley area. Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime? If yes, then we'd love to hear from you.
What we offer
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the role
You will be primarily providing administrative support to a team across a range of functions within the Thames Valley, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload. We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within the HS, you will be expected to engage with clinical supervision and supervision with your line manager.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Service Delivery Assistant in Kidlington employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and flexible work environment for the Service Delivery Assistant role. With generous annual leave, comprehensive training, and a commitment to employee wellbeing, staff are empowered to thrive both personally and professionally while making a meaningful impact in the Thames Valley area. Our inclusive culture and dedication to diversity ensure that every team member feels valued and supported in their journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Assistant in Kidlington
✨Tip Number 1
Get to know the company! Research Victim Support and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles and think about how your skills can support those impacted by crime. We want you to feel confident when discussing your experience.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on what to highlight during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Victim Support. Don’t miss out on this opportunity!
We think you need these skills to ace Service Delivery Assistant in Kidlington
Some tips for your application 🫡
Show Us Your Organisational Skills:Since the role involves managing a diverse workload, make sure to highlight your organisational skills in your application. Share specific examples of how you've successfully managed multiple tasks or projects in the past.
Tailor Your Application:Take a moment to read through the job description and person specification carefully. Tailor your application to reflect how your experiences align with the requirements, especially focusing on your administrative support skills.
Be Honest About Your Resilience:This role can be emotionally challenging, so don’t shy away from discussing your resilience. Share any relevant experiences that demonstrate how you’ve coped with demanding situations in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t forget to complete the application form thoroughly!
How to prepare for a job interview at Victim Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Delivery Assistant. Familiarise yourself with the key tasks like managing Excel spreadsheets and handling calls from those impacted by crime. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed a diverse workload. Think about how you prioritised tasks and maintained efficiency, as this will resonate well with the interviewers.
✨Prepare for Emotional Challenges
This position can be emotionally demanding, so it's important to show your resilience. Be ready to discuss how you handle stress and challenging situations. Sharing personal strategies or experiences can illustrate your ability to cope in tough circumstances, which is crucial for this role.
✨Engage with Their Values
Victim Support places a strong emphasis on diversity and inclusion. Research their values and think about how your own beliefs align with theirs. During the interview, express your commitment to creating a supportive environment for all individuals, especially those affected by crime.
