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- Tasks: Support victims of crime with tailored plans and advocacy in a dynamic role.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime across England and Wales.
- Benefits: Enjoy flexible working, 28+ days leave, discounts, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Resilience, adaptability, and a passion for customer service are key; no specific experience required.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for Caseworkers (known internally as Independent Victim Advocates- IVA) to join the London team, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we\’d love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the roles: These roles offer flexibility for home and office working with travel to appointments to meet clients across London as required. You will work Monday to Friday 9am to 5pm with some evening and weekend working on occasion dependent upon client need. As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. You will need to be able to manage a demanding workload, travel to appointments with clients and to meet a range of conflicting deadlines. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. I f you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. TPBN1_UKTJ
Independent Victim Advocate employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Victim Advocate
✨Tip Number 1
Familiarise yourself with the specific needs of victims of crime. Understanding their challenges and how to provide tailored support will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the field of victim advocacy or social work. Attend relevant workshops or seminars to connect with others who can provide insights and potentially refer you to opportunities within organisations like Victim Support.
✨Tip Number 3
Demonstrate your resilience and adaptability through real-life examples. Prepare stories that highlight how you've successfully managed challenging situations, as these qualities are crucial for an Independent Victim Advocate.
✨Tip Number 4
Research Victim Support's values and mission. Being able to articulate how your personal values align with theirs during the interview will show that you're not just looking for a job, but are genuinely passionate about making a difference.
We think you need these skills to ace Independent Victim Advocate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Independent Victim Advocate position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in advocacy, casework, or support roles. Use specific examples that demonstrate your ability to manage a caseload and provide tailored support to individuals affected by crime.
Showcase Your Skills: Make sure to showcase key skills such as resilience, adaptability, and customer service focus. Provide concrete examples of how you've used these skills in past roles to make a positive impact.
Follow Application Instructions: Ensure you follow the application instructions carefully. Complete the application form on the Victim Support website and clearly demonstrate how you meet the essential criteria outlined in the job description.
How to prepare for a job interview at Victim Support
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Independent Victim Advocate. Be prepared to discuss how your skills and experiences align with the role, especially in managing caseloads and conducting assessments.
✨Show Empathy and Resilience
As a Caseworker, you'll be dealing with individuals affected by crime. Demonstrate your ability to empathise and show resilience during the interview. Share examples from your past experiences where you've supported others through difficult situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various challenges, such as managing conflicting deadlines or tailoring support plans for different victims.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the organisation and its values. This shows your genuine interest in the role and helps you determine if the company culture aligns with your own values.
