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- Tasks: Lead a team of advocates to support victims of domestic abuse and drive positive change.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, 28+ days leave, birthday off, and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in domestic abuse issues and line management preferred.
- Other info: Inclusive workplace committed to diversity and wellbeing.
The predicted salary is between 26700 - 35600 £ per year.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you…
County/Borough
Staffordshire
Office location
St Johns House, Weston Road, Stafford ST16 3LH
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am – 5pm. Saturday working on a rota basis 9am – 5pm.
Basic Salary
£31,732.20 per annum
Contract type
Fixed Term
DBS required?
Enhanced
End date (if fixed term)
31/07/2026
Police vetting required?
Yes
Closing Date
06/11/2025
Ref No
6405
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role
As a IDVA Team Leader you will be responsible for the practice and development of a team of IDVAs, including those in specialist roles.
Key Responsibilities:
- Case reviews and quality assurance
- Staff wellbeing and workload oversight
- Monitoring and recording activity and outcomes measured.
About You:
Ideally, you will have:
- A good understanding around the issues of domestic abuse and its implications for children and young people
- Line management experience
- Knowledge of court proceedings
- Ability to write concise, factual, effective reports
- Experience of developing and maintaining effective working relationships
You will need:
To attend IDVA Managers training, if available
This role involves some travel, so a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
IDVA Manager employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IDVA Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their mission. This will help you stand out as a candidate who truly cares about making a difference.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experiences and how they relate to the IDVA Manager role. The more you practice, the more confident you'll feel when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a real impact in the community.
We think you need these skills to ace IDVA Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the IDVA Manager role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in line management and understanding of domestic abuse can make a difference. We want to see real examples of your impact!
Be Concise and Clear: When writing your personal statement, keep it clear and to the point. We appreciate concise, factual information that gets straight to the heart of your experience and motivations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Make sure you have a solid understanding of domestic abuse issues and their implications, especially for children and young people. Brush up on relevant laws and court proceedings, as this knowledge will show your commitment and expertise in the field.
✨Showcase Your Leadership Skills
As an IDVA Team Leader, you'll need to demonstrate your line management experience. Prepare examples of how you've successfully led teams, managed workloads, and supported staff wellbeing. This will highlight your ability to oversee a team effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to make tough decisions or adapt to changing circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how the organisation supports staff wellbeing. This shows your genuine interest in the role and the company culture.
