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- Tasks: Lead a team of advocates to support individuals affected by domestic violence.
- Company: Join the passionate New Era team making a real difference in Staffordshire.
- Benefits: Flexible hours, competitive salary, and opportunities for personal growth.
- Why this job: Be a change-maker and empower those in need every single day.
- Qualifications: Experience in advocacy or support roles, with strong leadership skills.
- Other info: Dynamic work environment focused on community impact and resilience.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you…
County/Borough
Staffordshire
Office location
St Johns House, Weston Road, Stafford ST16 3LH
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am – 5pm. Saturday working on a rota basis 9am – 5pm.
Basic Salary
£31,732.20 per annum
Contract type
Fixed Term
DBS required?
Enhanced
End date (if fixed term)
31/07/2026
Police vetting required?
Yes
Closing Date
06/11/2025
Ref No
6405
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role
As a IDVA Team Leader you will be responsible for the practice and development of a team of IDVAs, including those in specialist roles.
Key Responsibilities:
- Case reviews and quality assurance
- Staff wellbeing and workload oversight
- Monitoring and recording activity and outcomes measured.
About You:
Ideally, you will have:
- A good understanding around the issues of domestic abuse and its implications for children and young people
- Line management experience
- Knowledge of court proceedings
- Ability to write concise, factual, effective reports
- Experience of developing and maintaining effective working relationships
You will need:
To attend IDVA Managers training, if available
This role involves some travel, so a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
IDVA Manager employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IDVA Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that IDVA Manager role.
✨Tip Number 2
Prepare for interviews by practising common questions related to domestic violence advocacy. We recommend role-playing with a friend or using mock interview tools to boost your confidence and showcase your resilience.
✨Tip Number 3
Showcase your adaptability! During interviews, share specific examples of how you've handled challenging situations in the past. We want to see how you can bring that experience to the New Era team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a difference.
We think you need these skills to ace IDVA Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting those in need and how your values align with our mission at New Era.
Tailor Your CV: Make sure to customise your CV for the IDVA Manager role. Highlight your relevant experience and skills that demonstrate your resilience, adaptability, and customer service focus. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we aim to provide to our clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at New Era!
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you understand the role of an IDVA Manager inside and out. Familiarise yourself with the key responsibilities and challenges that come with the position. This will help you demonstrate your knowledge and passion for making a difference in the lives of those affected by domestic violence.
✨Showcase Your Resilience
As an IDVA Manager, resilience is crucial. Prepare examples from your past experiences where you've faced challenges and how you overcame them. This will not only highlight your adaptability but also show that you can handle the emotional demands of the role.
✨Customer Service Focus
Since the job emphasises customer service and care, think about how you can illustrate your commitment to these values. Be ready to discuss specific instances where you've gone above and beyond to support clients or improve their experience.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges they face, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
