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- Tasks: Lead a team of advocates to support victims of domestic violence and drive positive change.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, 28+ days leave, birthday off, and discounts on various services.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in domestic abuse issues and line management preferred.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you…
County/Borough
Staffordshire
Office location
St Johns House, Weston Road, Stafford ST16 3LH
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am – 5pm. Saturday working on a rota basis 9am – 5pm.
Basic Salary
£31,732.20 per annum
Contract type
Fixed Term
DBS required?
Enhanced
End date (if fixed term)
31/07/2026
Police vetting required?
Yes
Closing Date
06/11/2025
Ref No
6405
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role
As a IDVA Team Leader you will be responsible for the practice and development of a team of IDVAs, including those in specialist roles.
Key Responsibilities:
- Case reviews and quality assurance
- Staff wellbeing and workload oversight
- Monitoring and recording activity and outcomes measured.
About You:
Ideally, you will have:
- A good understanding around the issues of domestic abuse and its implications for children and young people
- Line management experience
- Knowledge of court proceedings
- Ability to write concise, factual, effective reports
- Experience of developing and maintaining effective working relationships
You will need:
To attend IDVA Managers training, if available
This role involves some travel, so a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
IDVA Manager employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IDVA Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that IDVA Manager role.
✨Tip Number 2
Prepare for those interviews! Research Victim Support, understand their values, and think about how your experience aligns with their mission. We want to see you shine and show them why you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you feel more confident and ready to tackle any questions they throw your way. We believe in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to follow our process. Let’s get you that IDVA Manager position!
We think you need these skills to ace IDVA Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting victims shine through. We want to see how much you care about making a difference in people's lives, so share your motivation and experiences that align with our mission.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the key responsibilities and requirements listed in the job description. We love seeing candidates who take the time to connect their background to what we do at Victim Support.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on delivering your message effectively, especially when discussing your experience with domestic abuse and case management.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can contribute.
How to prepare for a job interview at Victim Support
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an IDVA Team Leader. Familiarise yourself with the key aspects of the role, such as case reviews and staff wellbeing. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your line management experience and your understanding of domestic abuse issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Emphasise Adaptability and Resilience
Given the nature of the role, it's crucial to highlight your resilience and adaptability. Think of instances where you've successfully navigated challenging situations or adapted to changes in your work environment, and be ready to share these stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the organisation and the role. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the IDVA team. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
