IDVA Manager

IDVA Manager

Stafford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of advocates to support victims of domestic abuse and drive positive change.
  • Company: Join Victim Support, a charity dedicated to helping those affected by crime.
  • Benefits: Flexible working, 28+ days leave, birthday off, and discounts on various services.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: Experience in domestic abuse issues and line management; driving license required.
  • Other info: Inclusive culture with a commitment to diversity and ongoing training opportunities.

The predicted salary is between 28800 - 43200 £ per year.

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we\’d love to hear from you…

What we offer:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme & season ticket loans
  • Ongoing training & support with opportunities for career development & progression

About the Role

As a IDVA Team Leader you will be responsible for the practice and development of a team of IDVAs, including those in specialist roles.

Key Responsibilities:

  • Case reviews and quality assurance
  • Staff wellbeing and workload oversight
  • Monitoring and recording activity and outcomes measured.

About You:

Ideally, you will have:

  • A good understanding around the issues of domestic abuse and its implications for children and young people
  • Line management experience
  • Knowledge of court proceedings
  • Ability to write concise, factual, effective reports
  • Experience of developing and maintaining effective working relationships

You will need:

To attend IDVA Managers training, if available

This role involves some travel, so a driving licence and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

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IDVA Manager employer: Victim Support

Victim Support is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by crime. With a strong focus on employee wellbeing, we offer flexible working options, generous leave policies, and comprehensive training and development opportunities, all within a supportive and inclusive work culture. Join us in Staffordshire to be part of a passionate team that values resilience and adaptability while striving for positive change in the community.
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Contact Detail:

Victim Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IDVA Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out as someone who genuinely cares about making a difference.

✨Tip Number 3

Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a real impact in the community.

We think you need these skills to ace IDVA Manager

Understanding of domestic abuse issues
Line management experience
Knowledge of court proceedings
Report writing skills
Ability to develop and maintain effective working relationships
Resilience
Adaptability
Customer service focus
Quality assurance
Monitoring and recording activity
Staff wellbeing oversight
Effective communication skills
Team leadership
Problem-solving skills
Driving license and access to a vehicle

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting those affected by domestic violence and how you can contribute to our mission.

Be Concise and Clear: Make sure your application is easy to read and straight to the point. Use clear language to describe your experience and skills, especially those that relate to the role of an IDVA Manager. We appreciate brevity but also want to see the depth of your knowledge.

Tailor Your Application: Don’t just send a generic application! Tailor it to highlight how your experience aligns with the specific responsibilities and requirements mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested.

Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward and user-friendly!

How to prepare for a job interview at Victim Support

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of an IDVA Team Leader. Familiarise yourself with the key aspects of case reviews, staff wellbeing, and quality assurance. This will help you articulate how your experience aligns with the role.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your line management experience and your ability to develop effective working relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Demonstrate Resilience and Adaptability

Given the nature of the role, it's crucial to convey your resilience and adaptability. Think of situations where you've had to navigate challenges or changes in your work environment and be ready to discuss these during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing training opportunities, or how the organisation supports staff wellbeing. This shows your genuine interest in the role and the company culture.

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