At a Glance
- Tasks: Manage operations and ensure compliance while leading a diverse team.
- Company: Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Other info: Join a diverse and inclusive workplace committed to your growth.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Leadership experience and a driving license are essential.
The predicted salary is between 30000 - 40000 £ per year.
This is a full time hybrid role with an office base in Hull and the expectation to travel across Humberside as part of the role. There may also be an occasional requirement to travel within Yorkshire and the Humber and occasional wider travel to attend events or other offices.
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
As an Operations Manager you will oversee the successful running of the Humberside contract ensuring that we are meeting our contractual requirements and continually improving.
- Ensuring compliance against key performance indicators, contractual and internal requirements.
- Responsibility for the line management of team members including recruitment, training and development, supervision and support.
- Undertake data analysis, service audit and report presentation to improve service and showcase best practice.
- Attend regular contract monitoring meetings and represent the service at external events.
- Ensure compliance with policy, procedure and legislation including in relation to data, safeguarding and confidentiality.
- Support the Area Manager to identify development opportunities and innovate within the service.
- Successfully managed diverse teams, utilising different working methods to achieve high performance.
- Experience of leadership and management and implementation of change management processes.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
Facilities and Operations Officer in Hull employer: Victim Support
Victim Support is an exceptional employer that prioritises the well-being and development of its staff, offering a competitive benefits package including flexible working options, generous annual leave, and comprehensive wellbeing support. With a strong commitment to diversity and inclusion, employees are encouraged to grow through ongoing training and career progression opportunities, all while making a meaningful impact in the community across Humberside and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities and Operations Officer in Hull
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Victim Support. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. Confidence is key, and we want to see you shine when discussing your leadership and management experience!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re really interested in the role.
We think you need these skills to ace Facilities and Operations Officer in Hull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Facilities and Operations Officer. We want to see how you can contribute to our mission at Victim Support!
Showcase Your Leadership Skills:Since this role involves managing diverse teams, don’t forget to share examples of your leadership experience. We love hearing about how you've successfully led teams and implemented change in previous roles.
Be Clear and Concise:When filling out the application form, keep your responses clear and to the point. We appreciate straightforward answers that get right to the heart of how you meet the essential criteria.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Victim Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities and Operations Officer role. Familiarise yourself with the key responsibilities, such as overseeing the Humberside contract and ensuring compliance with performance indicators. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Leadership Skills
Since this role involves managing diverse teams, be prepared to discuss your leadership experience. Think of specific examples where you've successfully led a team or implemented change management processes. Highlight how you’ve motivated team members and achieved high performance, as this will resonate well with the interviewers.
✨Prepare for Travel Questions
Given that the job requires regular travel across Humberside and beyond, be ready to discuss your driving experience and how you plan to manage travel logistics. If you have any concerns about travel due to a disability, don’t hesitate to mention it upfront, as they are open to exploring alternative arrangements.
✨Emphasise Your Commitment to Diversity
Victim Support values diversity and inclusion, so it's important to express your commitment to these principles during the interview. Share any experiences you have working in diverse environments or initiatives you've been part of that promote inclusivity. This will show that you align with their organisational values.
