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For Companies At a Glance
- Tasks: Support individuals affected by road traffic collisions with trauma-informed care.
- Company: Join Victim Support, a charity dedicated to helping those impacted by crime.
- Benefits: Flexible working, generous leave, birthday off, and exclusive discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Resilience, adaptability, and a focus on customer service.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for two Road Collision Project Workers to join our new West Mercia Road Collision Service providing support to those bereaved or seriously injured in a road traffic collision. These are based in either Hindlip Hall or Hereford Police Station, on a fixed term contract until 31st August 2026.
Are you ready to join an innovative, committed, and caring team making a real difference? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you.
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
These roles are based in either Hindlip Hall or Hereford Police Station, on a fixed term contract for 6 months. As a Road Collision Project Worker, you will be responsible for providing safe, high-quality, trauma informed and consistent support to people bereaved or seriously injured in a road traffic collision. You will manage a caseload of complex cases, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis. You will advocate for service users, including with the Coroner, and where needed with utility companies, employees, schools and local authorities. Once a service user is ready to leave the service, the RDLW will help to ensure they have the ongoing support they need.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Road Collision Project Worker in Hereford employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Collision Project Worker in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Victim Support. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching common questions for roles like Road Collision Project Worker. Think about your experiences and how they relate to the skills they’re looking for, especially around resilience and customer care.
✨Tip Number 3
Show your passion! When you get the chance to speak with them, let your enthusiasm for helping those affected by road traffic collisions shine through. It’s all about making a real difference, so let them know you’re ready to jump in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Victim Support team and making an impact.
We think you need these skills to ace Road Collision Project Worker in Hereford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining our team and how you can make a difference in supporting those affected by road traffic collisions.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the responsibilities of the Road Collision Project Worker role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications and motivations easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Victim Support
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Road Collision Project Worker. Familiarise yourself with the key aspects of the role, such as managing complex cases and providing trauma-informed support. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Resilience
Given the nature of the work, resilience and adaptability are crucial. Prepare examples from your past experiences where you've successfully navigated challenging situations or provided support to those in distress. This will highlight your ability to handle the emotional demands of the role.
✨Emphasise Customer Service Skills
Victim Support places a strong emphasis on customer care. Be ready to discuss how you've effectively worked with clients or service users in previous roles. Share specific instances where you went above and beyond to ensure their needs were met, showcasing your commitment to high-quality service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the impact of the Road Collision Service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
