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- Tasks: Lead and inspire a diverse team of volunteers to enhance Witness Service delivery.
- Company: Victim Support, a charity dedicated to supporting those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and career development opportunities.
- Why this job: Make a real difference in people's lives while championing diversity and equity.
- Qualifications: Experience in volunteer strategy development and strong leadership skills.
- Other info: Join a supportive and inclusive workplace committed to diversity.
The predicted salary is between 36000 - 60000 £ per year.
Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?
Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering – Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You\’ll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.
The role is full-time, flexible working available, fixed term until 31 March 2026.
What We Offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.
As Witness Service Head of Volunteering, you will:
- Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
- Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
- Update operational frameworks and formal volunteer policies.
- Manage risks and issues related to volunteering.
- Communicate and engage with volunteers regarding the transition to Victim Support.
- Design and implement recruitment and onboarding strategies reflecting community diversity.
- Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
- Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
- Provide expert leadership and advice on volunteer management practices, policies, and systems.
- Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
- Oversee volunteer engagement initiatives, including recognition programmes and forums.
- Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)
You will need:
- Proven experience in developing volunteer strategies
- Experience in data analysis and impact reporting
- Expertise in designing and delivering diverse volunteer management, systems and policies
- Strong leadership and stakeholder management skills
- Budget management and financial accountability
- Knowledge of the funding landscapes, and regulatory frameworks
- Emotional intelligence, empathy, and the ability to influence and inspire
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we\’re proud to celebrate diversity and create a workplace where everyone feels they belong. We\’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
- Shortlisting 06-10-25.
- Applicants will need to be available for interview on 13-10-25
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Head of Volunteering employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Volunteering
✨Tip Number 1
Network like a pro! Reach out to people in the volunteering sector, especially those connected to Victim Support. Attend events or webinars where you can meet potential colleagues and share your passion for volunteer services.
✨Tip Number 2
Prepare for interviews by researching Victim Support's values and recent initiatives. Show us how your vision aligns with their mission and be ready to discuss how you can enhance their volunteer strategy.
✨Tip Number 3
Practice your pitch! Be clear about your experience in developing volunteer strategies and how you’ve successfully managed diverse teams. We want to hear how you can inspire and lead volunteers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of witnesses.
We think you need these skills to ace Head of Volunteering
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for volunteer-supported services shine through. We want to see how your vision aligns with our mission at Victim Support, so share your experiences and motivations that drive you to make a difference.
Tailor Your Application: Make sure to tailor your application specifically for the Head of Volunteering role. Highlight your relevant experience in developing volunteer strategies and managing diverse teams, as this will show us you understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to outline your achievements and skills, making it easy for us to see how you meet the essential criteria. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the link and fill out the form!
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, dive deep into Victim Support's mission and values. Understand their approach to volunteering and how it aligns with your vision. This will help you articulate how your experience can enhance their Witness Service.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in developing volunteer strategies. Think about times you've successfully managed teams or projects, and be ready to discuss how you can inspire and engage a diverse group of volunteers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and emotional intelligence. Prepare scenarios where you've had to manage risks or navigate sensitive situations, particularly in volunteer management. This will demonstrate your ability to handle the complexities of the role.
✨Engage with Their Diversity Goals
Familiarise yourself with the importance of diversity and equity in volunteering. Be prepared to discuss how you would implement inclusive recruitment and onboarding strategies. Showing that you understand and value these goals will resonate well with the interviewers.
