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- Tasks: Support families affected by homicide, coordinating tailored assistance and working with police teams.
- Company: Victim Support is a charity dedicated to helping crime victims across England and Wales.
- Benefits: Enjoy flexible working, 28+ days leave, discounts, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and experience in service delivery are essential; empathy and resilience are key.
- Other info: Driving license required for home visits; diverse applicants are encouraged to apply.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in London, with a primary focus on Central London, working37.5 hours a week. The team you will be joining within the Homicide Service covers London and South East.
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide, coordinating a tailored package of support to service users and their families?
Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?
If yes, then we’d love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need to be able to travel to home visits within Central London, and occasionally outside of area, and therefore this role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders
Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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Family Caseworker employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Caseworker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families affected by homicide. Understanding their needs and the emotional impact of such trauma will help you connect better during interviews.
✨Tip Number 2
Network with professionals in the field of victim support and social work. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you.
✨Tip Number 3
Prepare to discuss your experience in managing complex caseloads. Think of specific examples where you've demonstrated resilience and adaptability, as these qualities are crucial for this role.
✨Tip Number 4
Research Victim Support's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates during the interview process.
We think you need these skills to ace Family Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Family Caseworker position. Familiarise yourself with the job description and person specification to tailor your application accordingly.
Highlight Relevant Experience: In your CV and personal statement, emphasise any previous experience working with vulnerable individuals or in a similar role. Use specific examples to demonstrate your skills in communication, empathy, and resilience.
Showcase Your Skills: Clearly outline your effective verbal and written communication skills in your application. Provide examples of how you've successfully delivered services in past roles, especially in multi-agency settings.
Personal Statement: Craft a compelling personal statement that reflects your passion for supporting victims of crime. Address how your values align with those of Victim Support and mention your understanding of the impact of crime on victims.
How to prepare for a job interview at Victim Support
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Homicide Family Caseworker. Be prepared to discuss how your skills and experiences align with the specific needs of the role, especially in providing support to bereaved families.
✨Demonstrate Empathy and Resilience
Given the sensitive nature of the work, it's crucial to showcase your ability to empathise with victims and their families. Prepare examples from your past experiences where you've demonstrated resilience and adaptability in challenging situations.
✨Highlight Communication Skills
Effective verbal and written communication is key in this role. Be ready to provide examples of how you've successfully communicated with diverse stakeholders, including vulnerable individuals and multi-agency teams, to deliver effective support.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle various situations involving service users, and be ready to explain your thought process and actions.
