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- Tasks: Support families affected by crime, providing tailored advocacy and care.
- Company: Join Victim Support, a leading charity making a real difference.
- Benefits: Flexible working, 28+ days leave, birthday off, and discounts galore!
- Why this job: Make a meaningful impact every day while helping vulnerable individuals.
- Qualifications: Strong communication skills and experience in support services required.
- Other info: Dynamic role with ongoing training and career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Family Caseworker to join the Homicide team in Thames Valley, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we would love to hear from you.
What we offer:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Family Caseworker you will be joining a passionate and committed team who provide a high quality and bespoke support to our service users. We pride ourselves on delivering exceptional trauma informed advocacy and support. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.
As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards. You will be based in the South Thames Valley, with a primary focus on Berkshire but will also be required at times to cover Buckinghamshire, Oxfordshire and Hampshire. The role is home based, but with the expectation to travel within these specified regions as well as a requirement for occasional travel outside of these specified regions. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Family Caseworker employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Caseworker
✨Tip Number 1
Network like a pro! Reach out to people in the field of social work or victim support. Attend local events or online webinars to connect with professionals who can give you insights and maybe even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to family casework. Think about your experiences and how they relate to the role. We want you to showcase your resilience and adaptability, so have examples ready!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Family Caseworker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting vulnerable service users and how you can contribute to positive change.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Use examples that demonstrate your resilience, adaptability, and ability to work effectively in a team or independently, just like we do at StudySmarter.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out, so we can quickly see why you're a great fit for the Family Caseworker role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep track of all the amazing candidates who want to join our team.
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Family Caseworker and the specific challenges faced by victims of crime. Familiarise yourself with trauma-informed approaches and how they apply to supporting bereaved families. This knowledge will help you demonstrate your commitment and suitability for the role.
✨Showcase Your Resilience
During the interview, be prepared to share examples of how you've demonstrated resilience and adaptability in previous roles. Think of situations where you had to manage a demanding workload or navigate complex emotional scenarios. This will highlight your ability to thrive in a challenging environment.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to discuss your verbal and written communication skills, providing examples of how you've successfully built relationships with service users and stakeholders. This will show that you can connect with people from diverse backgrounds and understand their needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and the support provided to caseworkers. This not only shows your interest in the role but also helps you gauge if the organisation aligns with your values and career goals.