At a Glance
- Tasks: Create engaging content and support community events to make a real difference.
- Company: Join Victim Support, a charity dedicated to helping victims of crime.
- Benefits: Flexible working, 28+ days leave, birthday off, and discounts on various services.
- Why this job: Be part of a team that empowers communities and supports those in need.
- Qualifications: Strong communication skills and a passion for community engagement.
- Other info: Opportunities for career development and a supportive work environment.
We have an exciting opportunity for a Community Engagement & Training Officer to join the Engagement team covering Hampshire and the Isle of Wight.
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we\’d love to hear from you
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your birthday & options to buy or sell annual leave
Pension with 5% employer contribution
Enhanced sick pay allowances, maternity & paternity payments
High Street, retail, holiday, gym, entertainment & leisure discounts
Access to our financial wellbeing hub & salary deducted finance
Employee assistance programme & wellbeing support
Access to EDI networks and colleague cafes
Cycle to work scheme & season ticket loans
Ongoing training & support with opportunities for career development & progression
About the role:
This role is based out of our Chandlers Ford office on a hybrid basis with the expectation of 60% of your working week from the office. The role will include regular travel across the Hampshire & Isle of Wight region. You will be required to work flexibly to attend events in evenings and weekends, time off in lieu will be given.
As a Community Engagement & Training Officer, you will play a vital role in strengthening Victim Support\’s presence and impact within the community. Your responsibilities will include:
Developing Engaging Content: Creating compelling and inclusive social media content tailored to diverse audiences to raise awareness of Victim Support\’s services and initiatives. You will also be required to create posters, leaflets and other promotional material to help inform communities about the service.
Event Coordination and Representation: Organising and representing Victim Support at community events such as Pride, 999 Days, and local fairs. You will engage directly with victims and witnesses of crime, offering immediate emotional and practical support.
Delivering Presentations : Designing and delivering impactful presentations to criminal justice partners, including police and probation services, to promote collaboration and raise awareness of Victim Support\’s work.
Community Relationship Building: Establishing and nurturing strong relationships with community leaders, local organisations, and stakeholders to enhance outreach and support networks.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Due to vetting requirements the successful candidate must have lived within the UK for three years.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\’ll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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Engagement Officer employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Officer
✨Tip Number 1
Get to know the company! Research Victim Support and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend community events where Victim Support is involved. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to community engagement and customer service. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Engagement Officer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting victims. Share personal experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for specific examples of your community engagement and training experience, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Victim Support
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Victim Support's mission and values. Familiarise yourself with their services and recent initiatives, especially those related to community engagement. This will help you demonstrate your genuine interest and how you can contribute to their goals.
✨Showcase Your Skills
Prepare specific examples of your past experiences that highlight your skills in community engagement, event coordination, and relationship building. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see your impact.
✨Be Ready for Scenarios
Expect situational questions that assess your adaptability and resilience. Think about challenges you've faced in previous roles and how you overcame them, particularly in customer service or community settings. This will show your problem-solving abilities and commitment to supporting others.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the team dynamics, upcoming community projects, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.