At a Glance
- Tasks: Lead a dedicated team providing support to victims of domestic abuse.
- Company: Victim Support, a leading charity making a real difference.
- Benefits: Flexible working hours, hybrid model, and a supportive work environment.
- Other info: Join a dynamic team committed to positive change.
- Why this job: Make a meaningful impact in people's lives every day.
- Qualifications: Experience in managing teams and a passion for supporting vulnerable individuals.
The predicted salary is between 29700 - 36300 £ per year.
We have an exciting opportunity to lead our experienced criminal justice IDVA team, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our Victim Support Office near Old Street station. Do you want to lead a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of domestic abuse survivors? Do you have resilience &adaptability? Can you work effectively with a focus on safety and customer service and care? If yes, then we'd love to hear from you...
Area of Business OperationsNumber of Vacancies 1Location or Function LondonFull time/Part time Full timeHours per week 37.5Work schedule Monday to Friday 9am to 5pm with flexibility required outside of these days/hours depending upon client need.Basic Salary 35,019.86 per annum, plus London Weighting Allowance currently paid at a rate of 2,800.00 per annum.Allowances London WeightingContract type Fixed TermDBS required? EnhancedEnd date (if fixed term) 30/09/2027Police vetting required? NoClosing Date 23/09/2026Ref No 6932 Documents Domestic Abuse Service Manager.pdf (PDF, 203.4kb)
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
This is a hybrid role, working from home with travel to the Victim Support office in Islington.
As the Criminal Justice Domestic Abuse Service Manager, you will:
- effectively manage and develop a high quality, innovative and pro-active domestic abuse team.
- Work in partnership with other professionals to ensure that risk management and safeguarding duties are effectively met.
- Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
- Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.
- Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
- Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service's safeguarding framework.
- Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.
You will need
- A passion for working with victim/survivors and a thorough understanding of gender based violence and abuse.
- A thorough understanding of the dynamics of domestic abuse and harmful practices and its impact on men, women, children, families, and communities.
- Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard.
- A track record of demonstrating and delivering a non-judgemental, anti-racist and anti-discriminatory approach to empowering victim/survivors of domestic abuse.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
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Domestic Abuse Service Manager employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for Homicide Family Caseworkers in the Central and East of England. With a strong commitment to employee wellbeing, we provide flexible working options, generous annual leave, and comprehensive training programmes that foster career development. Join our passionate team dedicated to making a meaningful impact on the lives of those affected by crime, while enjoying unique benefits such as birthday leave and exclusive discounts.
