At a Glance
- Tasks: Support victims of domestic abuse with tailored plans and advocacy.
- Company: Join Victim Support, a charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, birthday off, and a £500 welcome bonus.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in support services and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.
What we offer
- Flexible Working Options.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Welcome Bonus: £500 on successful completion of probation period.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently.
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Domestic Violence Support Worker in Chester employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of victims of crime. With generous annual leave, flexible working options, and a strong commitment to employee wellbeing and career development, our Basingstoke office provides a fulfilling workplace where staff can thrive both personally and professionally. Join us in our mission to support individuals affected by crime while enjoying a range of benefits that prioritise your growth and wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Violence Support Worker in Chester
✨Tip Number 1
Get to know the company! Research Victim Support and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated the skills needed for this role, especially around supporting victims and managing sensitive situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Victim Support.
We think you need these skills to ace Domestic Violence Support Worker in Chester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting victims of crime shine through. We want to see your dedication and compassion in action, so share any relevant experiences that highlight your commitment to this important work.
Tailor Your Application:Make sure to tailor your application to the specific role of Caseworker. Use the job description as a guide and align your skills and experiences with the responsibilities mentioned. This shows us that you understand what we're looking for!
Be Clear and Concise:Keep your written application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on communicating your qualifications effectively—this will help us see your potential right away.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward—just follow the link and fill out the form!
How to prepare for a job interview at Victim Support
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Caseworker. Familiarise yourself with the specific challenges faced by victims of domestic abuse and think about how your skills can help address these issues.
✨Show Your Compassion
As a Domestic Violence Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for individuals in distress. This will show that you’re not just qualified, but also genuinely care about helping others.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to domestic abuse. Think through potential scenarios and how you would assess risks, develop support plans, and liaise with other services. Practising these responses can help you feel more confident.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in supporting victims. This shows your interest in the role and helps you gauge if it’s the right fit for you.
