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- Tasks: Support victims of hate crime with tailored services and manage a busy caseload.
- Company: Victim Support is a charity dedicated to helping those affected by crime across England and Wales.
- Benefits: Enjoy flexible working, 28+ days leave, birthday off, discounts, and career development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in a similar role, strong interpersonal skills, and ability to manage a busy workload.
- Other info: We welcome diverse applicants and provide support for those with disabilities.
The predicted salary is between 30000 - 42000 £ per year.
We are thrilled to offer a rewarding opportunity for a Hate Crime Advocate to join the Specialist Services team in Kent. Do you have a drive to make a difference every day, advocate for and contribute to change and improvement for those who have been a victim of a Hate Crime? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care? If yes, then we would love to hear from you!
What we offer:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Compass House, Ashford but support will be provided across Kent and Medway. As a Hate Crime Advocate you will be:
- Managing a busy caseload of self-referrals, referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Working alongside the Volunteer and Community Manager to raise awareness of Hate Crime and the service we provide.
You will need:
- The skills to conduct risk assessments, safety planning, assessment of needs and individual support planning.
- Demonstrable experience of working in a similar setting or position.
- An ability to work independently and prioritise a busy workload is essential.
- Good interpersonal skills to work alongside the Volunteer and Community Manager to raise the profile of Hate Crime within Victim Support, including presentations to external agencies.
We acknowledge that people are experts by experience; however, working with us means you have to be comfortable talking about people's experience of hate crime, domestic abuse and sexual violence amongst other issues. Please take a moment to check if you feel able to manage any of your own experience of these crime types and provide the support our clients need, ensuring that dealing with these cases will not impact on your own emotions to a level that will be harmful.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Locations
Caseworker in Ashford, Kent employer: Victim Support
Contact Detail:
Victim Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker in Ashford, Kent
✨Tip Number 1
Familiarise yourself with the specific challenges faced by victims of hate crime. Understanding their experiences will not only help you in interviews but also demonstrate your genuine commitment to advocacy.
✨Tip Number 2
Network with professionals in the field of victim support and advocacy. Attend relevant workshops or seminars to connect with others who share your passion, as this can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your resilience and adaptability during the interview. Think of specific examples from your past experiences where you've successfully navigated challenging situations, as these qualities are crucial for a Caseworker role.
✨Tip Number 4
Research Victim Support's values and mission thoroughly. Being able to articulate how your personal values align with theirs will show that you're not just looking for a job, but are genuinely invested in their cause.
We think you need these skills to ace Caseworker in Ashford, Kent
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Caseworker position. Understand the key responsibilities and required skills, such as managing a busy caseload and conducting risk assessments.
Tailor Your CV: Customise your CV to highlight relevant experience in advocacy or support roles. Emphasise your interpersonal skills and any experience you have with victims of hate crime or similar situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference and your understanding of the challenges faced by victims of hate crime. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Skills: In your application, be sure to mention your ability to work independently, manage a busy workload, and collaborate effectively with others. These skills are crucial for the Caseworker role and should be clearly articulated.
How to prepare for a job interview at Victim Support
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Hate Crime Advocate. Be prepared to discuss how your skills and experiences align with the specific requirements, such as managing a busy caseload and conducting risk assessments.
✨Show Your Passion for Advocacy
Demonstrate your commitment to making a difference in the lives of victims of hate crime. Share personal stories or experiences that highlight your drive to advocate for change and support those in need.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to hate crime advocacy. Prepare examples that showcase your problem-solving skills, resilience, and ability to work under pressure while maintaining a focus on customer service.
✨Highlight Your Interpersonal Skills
Since the role involves working alongside various stakeholders, emphasise your interpersonal skills. Be ready to discuss how you have successfully collaborated with others in previous roles, particularly in raising awareness or providing support.
