At a Glance
- Tasks: Support victims of domestic abuse and develop safety plans to help them thrive.
- Company: Join Victim Support, a leading charity making a real difference in people's lives.
- Benefits: Enjoy flexible working, generous leave, and discounts on various services.
- Other info: Be part of a diverse team committed to creating positive change.
- Why this job: Make a meaningful impact every day while supporting those in need.
- Qualifications: Experience in service delivery and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Portsmouth with regular travel required throughout the region.
What we offer
- Flexible Working Options
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
Responsibilities
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and completing risk & needs assessments would be beneficial.
Requirements
- Strong written & verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently.
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
Caseworker- Domestic Abuse in Portsmouth employer: Victim Support
Join our dedicated team in Avon & Somerset, where we prioritise resilience and compassion in supporting victims of adolescent and child to parent violence. As an employer, we offer a supportive work culture that fosters personal and professional growth, alongside comprehensive training and development opportunities. With a focus on meaningful impact, you will find a rewarding environment that values your contributions and encourages collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker- Domestic Abuse in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the domestic abuse support sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to casework and domestic abuse. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show your passion for making a difference! During interviews, share specific examples of how you've supported individuals in challenging situations. This will demonstrate your commitment and understanding of the role's impact.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Victim Support. Let's make a difference together!
We think you need these skills to ace Caseworker- Domestic Abuse in Portsmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping victims of domestic abuse shine through. We want to see how much you care about making a difference and supporting those in need.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Use examples from your past work that demonstrate your understanding of domestic abuse and your ability to support victims effectively.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out so we can see why you’re a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and makes the process smoother for you.
How to prepare for a job interview at Victim Support
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Caseworker in Domestic Abuse does. Familiarise yourself with the responsibilities outlined in the job description, such as developing safety plans and liaising with local providers. This will help you articulate how your skills and experiences align with the role.
✨Show Your Resilience
Given the emotional demands of this role, it's crucial to demonstrate your personal resilience during the interview. Share specific examples from your past where you've successfully managed challenging situations or supported others in distress. This will show that you can handle the sensitive nature of the work.
✨Communicate Effectively
Effective verbal and written communication is key for a Caseworker. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you had to communicate complex information to clients or stakeholders, showcasing your ability to build relationships and provide support.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, and the support systems in place for staff. This not only shows your interest in the role but also helps you assess if the organisation aligns with your values and career goals.
