Victim Support in Cardiff is seeking Helpline Advisors to join the National Contact Centre team. You will work 37.5 hours per week on a 24/7 rota, with an induction period of four weeks from 9am to 5pm Monday to Friday.
After induction, you move to fixed rota hours and contribute to a vital service for victims of crime across England and Wales. The role requires empathy, calm communication and the ability to prioritise a complex workload while handling disclosures carefully and confidentially.
#J-18808-Ljbffr
Trauma & Victim Support Helpline Advisor (Hybrid) in Cardiff employer: Victim Support
Victim Support is an exceptional employer, offering a supportive and inclusive work environment for Homicide Family Caseworkers in the Central and East of England. With a strong commitment to employee wellbeing, we provide flexible working options, generous annual leave, and comprehensive training programmes that foster career development. Join our passionate team dedicated to making a meaningful impact on the lives of those affected by crime, while enjoying unique benefits such as birthday leave and exclusive discounts.
